Modern Workplace & IAM Administrator
Skills
About This Role
Overview
We are hiring a **Modern Workplace & IAM Administrator** to lead and secure our digital workplace and identity ecosystem across Microsoft 365, Teams, SharePoint, OneDrive, Viva, Intune, Entra ID, and Active Directory.
You'll balance security, compliance, user productivity, and adoption — making sure that identity, privileged access, endpoint management, and collaboration platforms are governed, monitored, and aligned with ISO 27001, CIS Benchmarks, and ITIL v4.
This is a hands-on administrator role with broad ownership across our identity and workplace stack, working closely with our SOC, infrastructure, and end-user teams.
What you'll do
- Microsoft 365 administration
- Administer and optimize Exchange Online, Teams, SharePoint, OneDrive, Viva, and Intune.
- Enforce policies for collaboration platforms, guest access, data sharing, and lifecycle management.
- Support adoption through training, awareness sessions, user guides, and rollout initiatives.
- Endpoint & device management
- Enroll, configure, secure, and manage corporate devices through Microsoft Intune.
- Enforce device compliance, configuration profiles, security baselines, and application protection policies.
- Manage Windows Update for Business, patch compliance, and reporting.
- Coordinate with the SOC team on endpoint risks and exposure findings.
- Identity & access management
- Administer Entra ID, Active Directory Domain Services, and hybrid identity (Azure AD Connect / Cloud Sync).
- Manage privileged access for admin accounts, service accounts, break-glass accounts, and critical systems.
- Build and maintain Conditional Access policies (location, risk, device compliance, role, application sensitivity).
- Enforce MFA across users, applications, and administrative roles.
- Implement Zero Trust authentication controls.
- Operate device-based and risk-based access policies using Intune, Entra ID, and Microsoft Defender.
- Conduct periodic access reviews for standard and privileged accounts.
- Security & compliance
- Partner with the SOC team to track, investigate, and remediate identity and endpoint threats.
- Maintain compliance with ISO 27001, CIS Benchmarks, and internal policies.
- Prepare evidence for internal and external audits.
- Operate Microsoft Purview for information protection and DLP.
- Ensure all access changes follow ITIL v4 request, incident, and change processes.
- What you bring
Required
- **5+ years** hands-on experience administering Microsoft 365 — Exchange Online, Teams, SharePoint, OneDrive, Intune, and related services.
- Strong knowledge of **Entra ID (P1/P2), Entra PIM, Conditional Access, MFA, SSPR, Azure AD Connect / Cloud Sync, Active Directory, and Group Policy**.
- Hands-on with **Microsoft Intune, Microsoft Defender Suite, Microsoft Sentinel, Microsoft Purview, Fortinet, Azure, and Freshservice**.
- Solid grasp of **ISO 27001, CIS Benchmarks, and ITIL v4**.
- Experience preparing evidence and supporting internal/external audits.
- Strong knowledge of DLP, Conditional Access, endpoint security, compliance policies, and M365 governance.
- Working knowledge of authentication protocols — **SAML, OAuth, Kerberos, and modern authentication**.
- Strong **PowerShell** automation skills.
- Strong troubleshooting, reporting, documentation, and stakeholder-communication skills.
Preferred
- Bachelor's degree in IT, Computer Science, or a related field.
- Microsoft certifications: **SC-300** (Identity & Access Administrator), **MD-102** (Endpoint Administrator), **Microsoft 365 Administrator**, **SC-400** (Information Protection Administrator).
- **ITIL v4** certification.
- Experience in a regulated or government-adjacent environment.
- Familiarity with NIAF (UAE National Information Assurance Framework) or equivalent national security frameworks.
- Pay: From AED8,000.00 per month
- Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Required)
Application Question(s)
- What are your salary expectations per month (in AED?)
Experience
- administering Microsoft 365 : 5 years (Required)
- Powershell automation: 4 years (Required)
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