Mobile Technician Level 3
Role Overview
Diagnose, troubleshoot, and repair mobile devices such as smartphones and tablets at client sites or service centers.
Key Skills for This Role
Full Job Posting
Role overview
Diagnose, troubleshoot, and repair mobile devices such as smartphones and tablets at client sites or service centers.
Responsibilities
- Install software, apply updates, and recover data.
- Replace hardware components including screens, batteries, and motherboards.
- Maintain accurate records of repairs, parts used, and customer interactions.
- Provide technical support and guidance to customers.
- Conduct maintenance checks and system upgrades.
- Comply with company standards and safety regulations.
- Travel to customer locations as needed and manage service calls efficiently.
Qualifications
- High school diploma or equivalent.
- Proven experience as a mobile/device technician or field service technician.
- Strong understanding of mobile operating systems such as Android and iOS.
- Strong problem-solving skills, attention to detail, and interpersonal and communication skills.
- Technical certification or diploma in Electronics, IT, or a related field is preferred.
Pay
- AED 3,000 per month.
Work location
- Work is in person; duties may require travel to customer locations.
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