Mobile Device Management - UEM Technology Support

Jd Sccm+Mdm – Jl3

Responsibilities

• Troubleshooting and working experience in SCCM 1611/1706/1806/1902 and later versions CB / Altiris

/ DXCCAE.Service Now, SM9)

• Basic Windows OS and Networking Knowledge.
• Basic Knowledge of incident management. Should be able to resolve the Release
• Application deployment and monitoring
• Patch management
• Management incidents on SWD tools.
• Flexible to work on a 24X7 basis.
• Basic knowledge of AD and different AD groups
• Basic infrastructure knowledge of the SWD tool
• Client installation and Monitoring
• Should work independently on Reports, Device health management
• Should have Basic knowledge on Incident management and service request handling. Should be able to resolve the issues independently.
• Good technical, communication and presentation skills.
• Ability to adopt and learn quickly
• Networking concepts – DNS, DHCP, TCP/IP, Subnet, IPv4/IPv6
• Basic debugging skills
• Good communication skills

Desired Skills And Qualifications

• Overall min 4 years of experience in Information Technology (IT) and min. 2-3 years of relevant experience in Microsoft Endpoint Manager and/or Intune.
• Knowledge on Workspace One, Intune
• Knowledge on ticketing tools like SNOW/Remedy/DXCSM
• Basic knowledge on Cloud, MS Azure, O365 Licensing

Nice To Have Skills

• Experience in Microsoft Defender, Azure, Intune and MDM.
• Experience in iOS, Android, and Windows application signing, provisioning
• Good communication skills with ability to represent in global meeting/forums/customers.
• Good understanding of network infrastructure.
• Knowledge of Cloud Technologies.
• Excellent problem solving/analytical skills
• Ability to work independently and as part of a team. Must be able to multi-task, change direction, set priorities, and meet deadline
• At DXC Technology, we believe strong connections and community are key to our success.
• Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.
• We’re committed to fostering an inclusive environment where everyone can thrive.
• Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company.
• These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process.
• DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.
• More information on employment scams is available
• here
• ***.***