workable
Mitigation Technician
Fortify Companies
Cincinnati, USA
Mid
Onsite
Discovered 2 weeks ago
Role Overview
As a Mitigation Technician, you will provide emergency restoration services for families and businesses affected by fire, water, mold, sewer, and storm damage.
You are on the front lines of recovery—stabilizing properties, preventing further damage, and delivering professional, compassionate service during stressful situations.
When it matters most, we show up with heart—and we need technicians who do the same.
Full Job Posting
Requirements
- What You'll Bring
- Required
- Willingness to obtain IICRC (Inspection Cleaning and Restoration Certification)
- Proficiency with hand and power tools
- Ability to lift up to 50 lbs and perform physical labor in varying environments
- Strong communication, listening, and interpersonal skills
- Strong social awareness and customer service mindset
- Acceptable driving record
- Reliable attendance and punctuality
- Ability to navigate Microsoft Teams and complete onsite documentation using a smartphone and industry software (Proven Jobs, Encircle, Docusketch)
- Team-oriented mindset with a positive, solution-focused attitude
- Must be able to safely wear and work in required personal protective equipment (PPE), including a respirator, as an essential function of the position, with or without reasonable accommodations.
- Preferred
- WRT (Water Damage Restoration) certification
- Prior experience in restoration, construction, or related field
- Experience with PSA or similar job management platforms
What We Offer
- Compensation & Benefits
- Competitive hourly pay based on experience
- Comprehensive health, dental, and vision coverage
- 401(k) with company match
- Generous PTO and 9 paid holidays
- Company vehicle (role dependent)
- Company technology stipend (monthly)
- Company gear and branded materials. $300 of swag bucks to use on our company merch site.
- Ongoing training and certification support
- Culture & Opportunity
- Hands-on role with meaningful impact in the Portsmouth community
- Supportive team culture focused on safety and excellence
- Clear growth path within a PE-backed, expanding organization
- Paid training and certification advancement
- A values-driven, collaborative team that has your back
- Ready to Join Us?
- We are building the future of property protection, and we need strong leaders to drive mitigation projects from chaos to completion. If you understand restoration from the ground up, know how to balance customer care with profitability, and are ready to lead projects with urgency and integrity, we would love to hear from you.
- Equal Opportunity Employer
- Insurcomm Restoration and Fortify Companies are equal opportunity employers committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. All qualified applicants will receive consideration for employment. We believe that diverse perspectives strengthen our teams and help us better serve our customers and communities.
- Benefits:
- 401(k)
- 401(k) 4% Match
- Technology reimbursement
- Company truck
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Fuel card
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Preferred Qualifications
- Preferred
Responsibilities
- Respond to emergency mitigation calls and assess property damage caused by fire, water, mold, and weather-related events
- Perform water extraction, structural drying, and mitigation services in accordance with IICRC standards
- Remove and dispose of damaged building materials safely and efficiently
- Decontaminate, clean, and deodorize affected interior spaces
- Collaborate with the Contents Division to clean, pack, and store salvageable items
- Document job progress through photos and detailed notes using PSA and other required software
- Communicate clearly and professionally with clients, answering questions with empathy and respect
- Maintain a clean, organized, and safe job site at all times
- Properly set up, operate, clean, and store tools and equipment
- Follow warehouse and vehicle protocols, including daily documentation of consumables and equipment use
- Work effectively and collaboratively with project managers, crew chiefs, and team members
About Fortify Companies
Real Estate200 employees
National property services network supporting property owners and insurers through prevention, response, restoration, remediation, and facility services.
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