Millwork Design Studio Operations Manager
Role Overview
QLUX Millwork Solutions is seeking a design-minded, highly organized person for a central role in its custom kitchen and millwork operation.
The position connects clients, the design studio, drafting, production, estimating, installation, and management.
This is not a drafting position or a traditional office administrator role.
Key Skills for This Role
Full Job Posting
Role Overview
QLUX Millwork Solutions is seeking a design-minded, highly organized person for a central role in its custom kitchen and millwork operation.
The position connects clients, the design studio, drafting, production, estimating, installation, and management.
This is not a drafting position or a traditional office administrator role.
Design Studio
- The role is based in QLUX's Design Studio and Client Experience Center in North York, Ontario.
- The studio allows clients to experience materials, finishes, proportions, lighting, cabinetry details, hardware, and complete design ideas.
Role Responsibilities
- Manage daily Design Studio activity and lead client design and project discussions.
- Guide clients through cabinetry, kitchen, millwork, materials, finishes, layouts, hardware, and design decisions.
- Coordinate appointments, presentations, selections, revisions, approvals, and follow-ups.
- Manage multiple projects and identify changes affecting design, scope, pricing, materials, production, or installation.
- Prepare and update quotations and identify additional manufacturing, material, hardware, or installation costs.
- Coordinate information among clients, designers, drafting, production, installation, and management.
- Review drawings, elevations, appliance specifications, site measurements, and technical information.
- Follow projects from initial discussion through quotation, design development, approval, production, and installation.
- Support estimating, purchasing, scheduling, and other operational requirements.
- Become increasingly involved in sales and business development as capability grows.
Design Qualifications
- Demonstrated design talent and real-world judgment are more important than a particular degree.
- Strong understanding of proportion, balance, kitchen and cabinetry layouts, materials, finishes, colors, architectural relationships, functional planning, lighting, and contemporary millwork design.
- The role requires confidence contributing ideas and respectfully challenging a design when a better solution is available.
- Formal education in interior design or architecture can be valuable but is not required.
Industry Experience
- Previous experience in custom kitchen manufacturing, cabinetry, millwork, or a closely related industry is strongly preferred.
- The candidate should understand both the aesthetic and practical sides of custom millwork.
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