Middle Product Designer, Loyalty, Royal Club

About This Role

🚀 Welcome to Your Next Adventure! We’re looking for a Middle Product Designer to join our Loyalty team.

You’ll work on one of Snoonu’s most important growth levers: retention, rewards, and engagement for high-value users.

Royal Club is a mature and evolving system. Your role is to improve, scale, and refine it, making the value clear, discoverable, and delightful across the Super App.

🛠 What You’ll Get Your Hands On

• Royal Club benefits, rewards, coins, quests, and redemption flows
• Loyalty-related experiences across the Super App (cart, merchant page, profile, verticals)
• Improving clarity, discoverability, and perceived value of of the program
• Iterating on existing systems using data, feedback, and real constraints
• Own end-to-end design of Royal Club features and improvements
• Improve multi-screen flows and interaction patterns to reduce friction and increase engagement
• Balance user needs, business goals, and technical constraints in your design decisions
• Collaborate closely with Product Managers, Engineers, UX Writer, UX Researcher, and Product Design peers
• Use analytics, experiments, and feedback to evaluate and iterate on solutions
• Support design QA and ensure implemented UI matches intended behavior
• Contribute to shared patterns and raise issues or suggestions to Design System owners when needed

This is not a greenfield role. You’ll work with real users, real scale, and real trade-offs.

🧙‍♂️ The Magic You Bring

• 4+ years of product design experience
• Strong mobile app design skills (iOS & Android)
• Experience working with complex, state-heavy flows (rewards, conditions, edge cases)
• Solid UX thinking combined with good UI craft and attention to detail
• Enjoy making interfaces feel refined and delightful
• Ability to work independently within a defined product area
• Clear communication and collaboration with cross-functional partners

✨ Bonus Points If You Have

• Experience with loyalty programs, gamification, subscriptions, or rewards systems

Inside the Design Team You’ll be joining Snoonu’s Product Design team, a group of 18+ designers working across customer, merchant, and operations experiences within the Snoonu ecosystem.

Designers are embedded in product teams and work closely with product managers and engineers, while also collaborating with UX writing, CX, brand, marketing, and other partners to deliver cohesive, high-quality experiences.

Alongside product work, designers contribute to shared design practices and initiatives, helping keep quality, consistency, and collaboration strong across teams.

You’ll join a team that values mutual support, open feedback, and thoughtful craft — and works together to continuously raise the quality of design across the company.

Inside Snoonu’s Universe Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.

The Dream We’re Chasing To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.

The Quest We’re On To radically transform how people live by leveraging technology to connect them with endless possibilities.

Our Everyday Superpowers 👥 Be Customer Obsessed : “Focus on the customer and all else will follow.”

💪 Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”

🧪 Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”

🏅Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”

🚀 Work Smart and Deliver Results : “You can do more by doing less, better, and faster.”

👨‍💼 It's All About People: “Be a team player; together we are stronger.”

Perks & Worklife Magic At Snoonu 🌐 Global Vibes – Collaborate with a worldwide crew.

🧠 Brain Boosters – Learning budgets, access to courses, and tools for your growth.

🚒 Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.

🏝️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.

🛠️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.

Great Place to Work® Certified We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.

Certified for Excellence Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.

Beyond the Code: Giving Back Matters We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.

Diversity Isn’t Just a Buzzword At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.

Let’s Build the Future Together Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.

Stay in the loop—connect with us on LinkedIn!