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Mid Year Admissions Case Worker - Ref: CH06126

Walsall Council
Walsall, GBR
Full-time
Entry
Onsite
GBP 28598-31022 yearly / year
Discovered 1 months ago
Microsoft Officedatabases

Full Job Posting

Responsibilities

  • Process and manage mid‑year and phased admission applications and appeals.
  • Maintain accurate records and update the admissions database.
  • Liaise with schools, other local authorities, parents and carers regarding admissions matters.
  • Provide clear, written and verbal advice on admission policies and procedures.
  • Respond to enquiries promptly, ensuring a high level of customer service.
  • Coordinate with the Admissions & Education Sufficiency Team to meet statutory deadlines.
  • Prepare and distribute admission notices, offers and rejections.
  • Monitor compliance with the Government’s English Language Fluency Duty.
  • Assist in the production of statistical reports and performance data.
  • Participate in team meetings and continuous improvement initiatives.

Qualifications

  • Experience working in an office environment with a strong customer‑service focus.
  • Excellent written and verbal communication skills.
  • Ability to interpret and apply admission policies and statutory guidance.
  • Proficiency with standard office software (e.g., Microsoft Office, databases).
  • Strong organisational and time‑management abilities.
  • Attention to detail and accuracy in data handling.
  • Ability to work collaboratively with internal and external stakeholders.
  • Understanding of the English Language Fluency Duty requirements.
  • Commitment to confidentiality and data protection standards.
  • Relevant qualification or experience in administration, education, or public service.

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