Microsoft Dynamics 365 CE/CRM Technical Consultant
Role Overview
Client-facing technical consulting role focused on configuring, customizing, and extending Dynamics 365 Customer Engagement applications.
Requires 4–6 years of hands-on Dynamics 365 CE/CRM experience and ownership of day-to-day client communication and delivery cadence.
Key Skills for This Role
Full Job Posting
About the role
Client-facing technical consulting role focused on configuring, customizing, and extending Dynamics 365 Customer Engagement applications.
Requires 4–6 years of hands-on Dynamics 365 CE/CRM experience and ownership of day-to-day client communication and delivery cadence.
Technical delivery
- Configure Dynamics 365 CE applications, including Sales and Customer Service, to meet client requirements.
- Build Dataverse and Power Platform solutions, including model-driven and canvas Power Apps and Power Automate flows.
- Develop extensions with C# plug-ins, custom workflow activities, JavaScript/TypeScript, Web API/OData, and PCF controls.
- Integrate CE with external systems using Azure Functions, Logic Apps, Service Bus, API Management, REST APIs, and OData.
- Configure security and manage deployments, ALM, pipelines, and configuration or data migration across environments.
- Maintain technical documents; support functional, integration, performance, and UAT testing; provide hypercare and issue resolution.
Client communication and team leadership
- Act as primary technical client contact, lead requirements and solution-design discussions, and communicate risks and delivery status.
- Run daily stand-ups, maintain sprint backlogs and delivery logs, and drive blockers and actions to closure.
- Mentor junior consultants and review their configuration and code.
Required experience and skills
- 4–6 years as a Dynamics 365 CE/CRM technical consultant or developer, with deep Sales and/or Customer Service configuration experience.
- Strong C#/.NET, plug-ins, custom workflow activities, JavaScript/TypeScript, and Dataverse Web API skills.
- Experience with Power Apps, Power Automate, Dataverse data modeling, Azure integrations, REST/OData, and web services.
- Working knowledge of Dynamics 365 ALM, managed solutions, source control, CI/CD, and CE security.
- Able to independently lead client communication and daily meetings; strong written and verbal communication, stakeholder management, and problem-solving.
- Comfortable in Agile or iterative delivery environments.
Education and preferred qualifications
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
- Preferred: Microsoft PL-200, PL-400, MB-210, or MB-230 certifications; Power BI or Fabric; Copilot tools; Power Pages or Customer Insights; ERP or third-party integrations; client-facing consulting experience.
Benefits and growth
- Health insurance and employee well-being support.
- Continuous learning, professional development, and exposure to global clients and emerging technologies.
- Collaborative culture, ownership opportunities, and long-term career growth.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Altum
Microsoft Dynamics 365 F&O Technical Consultant
, IND
Altum seeks an experienced, client-facing Dynamics 365 Finance & Operations Technical Consultant with 4+ years of technical experience. You will deliver F&O extensions, integrations, and migrations while leading client c
Support Engineer
, IND
Altum seeks a Support Engineer to provide application support to US-based clients and internal teams from its Ahmedabad office. The role covers incident triage, troubleshooting, monitoring, escalation, documentation, and
Senior Software Engineer
, IND
Altum is hiring an experienced Senior Software Engineer to design scalable systems, lead and mentor a development team, and work closely with clients and business stakeholders. The role requires expert .NET Core and C# s