Mgr Suicide Prevention

Role summary

Team leadership and operations

• Directly supervises, supports, coaches, and educates Suicide Prevention Case Managers and oversees daily team operations.
• Maintains a partial caseload and/or handles caring outreach referrals based on team volume and needs.
• Provides coverage or assistance during disasters and participates in the Behavioral Health Administrator On Call rotation.
• Monitors staff productivity, performance, service quality, and fidelity to caring outreach pathways; helps develop specialized pathways for subpopulations.

Strategy, quality, and reporting

• Coordinates objective success measures for screening, assessment, and safety-planning adherence with the Behavioral Health Manager.
• Maintains the Zero Suicide Dashboard and prepares metrics for leadership and reporting.
• Monitors suicide-prevention best practices across care sites and coordinates system and community training and implementation activities.
• Engages stakeholders on the Zero Suicide strategy and assists with strategic planning and expansion of team support.
• Presents team data, updates, and progress toward goals to the Behavioral Health Service Line.

Subject matter expertise and education

• Serves as the health system’s suicide-prevention subject matter expert and point of contact and participates in critical safety discussions.
• Coordinates development and delivery of educational content on suicide-prevention best practices.
• Informs policy development and assists with policy implementation across the system.
• Maintains familiarity with the Zero Suicide initiative, Self-Directed Violence Classification System, Joint Commission standards, and emerging practices for patients at risk of suicide.

Education, licensure, and experience

• Master’s degree in Psychology, Professional Counseling, Social Work, or another related field.
• BLS, ARC-BLS, or BLS-I certification.
• Georgia LCSW or LPC license.
• At least five years of behavioral-health management experience and experience in suicide prevention within a health or behavioral-health system.

Required skills

• Knowledge of suicide-prevention best practices, healthcare accreditation bodies, and the health-system environment; project-management knowledge and experience.
• Ability to communicate effectively with people across economic, racial, age, ethnic, and social groups and maintain effective working relationships.
• Ability to work independently while collaborating with a team; commitment to safety and self-care.

Work shift

• Day shift.