{bc}
Apply
successfactors

MES OpsCenter Operation & Support Consultant

Birlasoft
Pune, IND
Mid · 5+ years experience
Onsite
Discovered 2 weeks ago
sql

Full Job Posting

Key Responsibilities

  • Provide L1/L2 production support for the MES (Siemens Opcenter), diagnosing and resolving application issues raised by plant users.
  • Diagnose and resolve production issues related to stations, workflows, serial tracking, and product processing.
  • Troubleshoot integration issues with ERP, PLC, automation systems, databases, and third-party applications.
  • Monitor system health and proactively identify and address potential issues before they impact production.
  • Collaborate with Development and Integration to escalate and resolve defects, including root-cause analysis.
  • Support deployments, patches, and configuration changes into DEV, QA, and Production environments.
  • Maintain support documentation, knowledge-base articles, and incident records.
  • Participate in onboarding/onsite workshops to build client-specific process knowledge as the team ramps up.
  • Participate in on-call support and critical production incident management.

Required Qualifications

  • 5+ years of experience in application or MES production support, with Siemens Opcenter MES platform.
  • Siemens Opcenter EXDS / Camstar MES hands on experiance.
  • Working knowledge of SQL and database troubleshooting techniques for enterprise/industrial applications.
  • C#/.NET, REACT, Mendix working knowledge.
  • Working experience on Opcenter Log analysis and root cause analysis (RCA).
  • Windows Server and IIS administration basics.
  • Experience supporting manufacturing environments and coordinating with shop-floor teams.
  • Familiarity with ITIL-based incident, problem, and change management practices.
  • Strong communication skills and ability to work directly with plant stakeholders.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Birlasoft

Project Lead-App Development

Three Rivers, USA

Discovered Today

Subcontractor-Cobol developer

Hyderabad, IND

Discovered Today

PCS Sr Technical Lead-Enterprise Apps

Mumbai, IND

Discovered Today

Cloud Costing Sub

Noida, IND

Discovered Today

Java API Developer

Bengaluru, IND

Discovered Today

Technical Specialist-App Development

Hyderabad, IND

Discovered Today

Sr Business Analyst - MainFrame Tester

Pune, IND

Discovered Yesterday

Subcontractor-GEN AI

Bengaluru, IND

Discovered Yesterday