MENA Field Operations Executive
Skills
About This Role
About Us
Harmattan AI is a next-generation defense prime building autonomous and scalable defense systems.
Following the close of a $200M Series B, valuing the company at $1.4 billion, we are expanding our teams and capabilities to deliver mission-critical systems to allied forces.
Our work is guided by clear values: building technologies with real-world impact, pursuing excellence in everything we do, setting ambitious goals, and taking on the hardest technical challenges.
We operate in a demanding environment where rigor, ownership, and execution are expected.
About The Role
We are hiring a Field Operations Executive to execute demonstrations, deployments, and field operations in support of customer engagements.
Reporting to an Engagement Manager, you will be responsible for operating our systems in real-world environments, ensuring readiness, performance, and reliability during demonstrations, tests, and customer deployments.
This is a highly operational, field-first role, requiring strong technical grounding, autonomy, and execution under real-world constraints.
Field Execution
- Execute technical demonstrations, tests, and deployments in operational environments
- Operate UAV systems, payloads, and software during customer demos and trials
- Ensure systems are mission-ready, calibrated, and fully functional before deployment
System Operation & Troubleshooting
- Monitor system performance in real time and troubleshoot issues in the field
- Identify and resolve hardware, software, and integration issues under time constraints
- Support integration and validation of systems in customer or partner environments
Preparation & Logistics
- Prepare and configure demo kits, hardware, and software stacks
- Manage field logistics, including transport, setup, and teardown of systems
- Ensure compliance with operational and safety procedures
Data & Feedback
- Collect and structure field data, logs, and observations
- Support post-mission analysis (flight logs, system performance, anomalies)
- Provide clear and actionable feedback to Engagement, Product, and Engineering teams
Continuous Improvement
- Contribute to improving demo workflows, operational processes, and field playbooks
- Support the standardization of tools and procedures for repeatable, high-quality deployments
Candidate Requirements
- Experience in field operations, testing, or deployment of UAVs, robotics, or complex technical systems
- Strong hands-on ability with hardware + software systems
- Comfortable operating in real-world, sometimes constrained environments
- Proven ability to troubleshoot technical issues under pressure
- Adaptability & Mobility: Thrives under pressure in a fast-paced, dynamic environment; embraces a “no-task-is-too-small” mentality.
- Communication & Influence: Excellent written and verbal communication, capable of leading diverse principals – from junior members to senior executives.
- Commitment: 100% dedication to Harmattan AI’s mission, vision, and ambitious growth plans, ready to go the extra mile to ensure operational excellence.
- UAV pilot license strongly preferred
- High willingness to travel (significant field presence required)
- We look forward to hearing how you can help shape the future of autonomous defense systems at Harmattan AI.
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