MENA Field Operations Executive

About This Role

About Us Harmattan AI is a next-generation defense prime building autonomous and scalable defense systems. Following the close of a $200M Series B, valuing the company at $1.4 billion, we are expanding our teams and capabilities to deliver mission-critical systems to allied forces.

Our work is guided by clear values: building technologies with real-world impact, pursuing excellence in everything we do, setting ambitious goals, and taking on the hardest technical challenges. We operate in a demanding environment where rigor, ownership, and execution are expected.

About The Role We are hiring a Field Operations Executive to execute demonstrations, deployments, and field operations in support of customer engagements.

Reporting to an Engagement Manager, you will be responsible for operating our systems in real-world environments, ensuring readiness, performance, and reliability during demonstrations, tests, and customer deployments.

This is a highly operational, field-first role, requiring strong technical grounding, autonomy, and execution under real-world constraints.

Responsibilities Field Execution

• Execute technical demonstrations, tests, and deployments in operational environments
• Operate UAV systems, payloads, and software during customer demos and trials
• Ensure systems are mission-ready, calibrated, and fully functional before deployment

System Operation & Troubleshooting

• Monitor system performance in real time and troubleshoot issues in the field
• Identify and resolve hardware, software, and integration issues under time constraints
• Support integration and validation of systems in customer or partner environments

Preparation & Logistics

• Prepare and configure demo kits, hardware, and software stacks
• Manage field logistics, including transport, setup, and teardown of systems
• Ensure compliance with operational and safety procedures

Data & Feedback

• Collect and structure field data, logs, and observations
• Support post-mission analysis (flight logs, system performance, anomalies)
• Provide clear and actionable feedback to Engagement, Product, and Engineering teams

Continuous Improvement

• Contribute to improving demo workflows, operational processes, and field playbooks
• Support the standardization of tools and procedures for repeatable, high-quality deployments

Candidate Requirements

• Experience in field operations, testing, or deployment of UAVs, robotics, or complex technical systems
• Strong hands-on ability with hardware + software systems
• Comfortable operating in real-world, sometimes constrained environments
• Proven ability to troubleshoot technical issues under pressure
• Adaptability & Mobility: Thrives under pressure in a fast-paced, dynamic environment; embraces a “no-task-is-too-small” mentality.
• Communication & Influence: Excellent written and verbal communication, capable of leading diverse principals – from junior members to senior executives.
• Commitment: 100% dedication to Harmattan AI’s mission, vision, and ambitious growth plans, ready to go the extra mile to ensure operational excellence.
• UAV pilot license strongly preferred
• High willingness to travel (significant field presence required)

We look forward to hearing how you can help shape the future of autonomous defense systems at Harmattan AI.