MENA Engagement Manager
Skills
About This Role
About Us
Harmattan AI is a next-generation defense prime building autonomous and scalable defense systems.
Following the close of a $200M Series B, valuing the company at $1.4 billion, we are expanding our teams and capabilities to deliver mission-critical systems to allied forces.
Our work is guided by clear values: building technologies with real-world impact, pursuing excellence in everything we do, setting ambitious goals, and taking on the hardest technical challenges.
We operate in a demanding environment where rigor, ownership, and execution are expected.
About The Role
We are hiring an Engagement Manager to lead technical customer engagement, demonstrations, and partner integrations across the MENA region.
This role sits at the intersection of Sales, Product, and Field Operations, and is critical to converting strategic opportunities into deployed systems and long-term partnerships.
Responsibilities
- Lead and execute technical demonstrations aligned with active tenders and customer requirements
- Act as the primary technical interface for customers, partners, and OEMs
- Translate operational needs into end-to-end system solutions (mission profiles, architectures, workflows)
- Drive OEM integrations with primes, manufacturers, and strategic partners
- Support Sales in high-impact deals and tender processes
- Act as an escalation point for complex technical issues and deployments
- Drive the development and structuring of Solution Partner and OEM programs (frameworks, tiers, support models)
- Continuously improve and standardize demonstration workflows, tools, and demo kits to ensure repeatability and quality
- Maintain competitive benchmarking and deliver structured market insights
- Capture and relay field feedback and customer insights to Product and Engineering to influence roadmap decisions
- Ensure readiness and execution of field deployments, logistics, and system delivery
- Collaborate cross-functionally with Sales, Product, Engineering, and Logistics
Candidate Requirements
- Experience as Sales Engineer, Program Manager, Customer Success Manager, or similar in UAV, robotics, defense, or complex systems
- Proven track record in technical pre-sales, system deployments, or OEM integrations
- Strong ability to operate across integrated hardware and software systems
- Complex Project Management: Avid learner with a demonstrated capacity to handle large-scale, complex projects – offering innovative solutions and leading teams to deliver outstanding results.
- Adaptability & Mobility: Thrives under pressure in a fast-paced, dynamic environment; embraces a “no-task-is-too-small” mentality.
- Communication & Influence: Excellent written and verbal communication, capable of leading diverse principals – from junior members to senior executives.
- Commitment: 100% dedication to Harmattan AI’s mission, vision, and ambitious growth plans, ready to go the extra mile to ensure operational excellence.
- UAV pilot license strongly preferred
- High willingness to travel across MENA (significant field presence required)
- We look forward to hearing how you can help shape the future of autonomous defense systems at Harmattan AI.
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