Members Authorization & Advisory Lead Specialist

Principal Duties and Responsibilities

• Manage and mentor the Accounts Receivable team, providing guidance, training, and performance feedback.
• Allocate workload and monitor team productivity to meet deadlines and KPIs.Oversee the invoicing process, ensuring accuracy and timely issuance of invoices.
• Monitor outstanding receivables and implement effective collection strategies.
• Review and approve credit limits and payment terms in line with company policy.
• Handle escalated customer queries and resolve disputes promptly.
• Ensure adherence to internal controls, accounting standards, and company policies.
• Prepare and review AR aging reports, reconcile accounts, and report variances.
• Support month-end and year-end closing activities related to receivables.
• Identify opportunities to streamline AR processes and enhance efficiency.
• Implement best practices for credit management and collections.
• Collaborate with Sales, Customer Service, and Finance teams to resolve issues.
• Provide regular updates to management on AR performance and cash flow status.

Key Accountabilities

• Guide, and assist employees by direct reports to perform their functional operations efficiently.
• Supervise the team s staff to ensure that they are appropriately motivated and trained and carry out their responsibilities to the required standards.
• Evaluate employees performance with continuous feedback on their assigned targets.
• Comply with communication and information sharing/handling policy to ensure confidentiality of the information and comply with all relevant risk and information security procedures to ensure operating within the acceptable risk levels.
• Administer the development and implementation of the function s policies, procedures, and processes covering all areas of the function s activities to ensure the fulfillment of all work requirements.
• Follow all relevant policies, procedures, and processes in order for the work to be carried out in a controlled and consistent manner.

Education

Experience