Member Service Associate

StretchLab Naples is currently seeking a high energy, passion filled and sales motivated individual that is fitness minded and has a love for community and building relationships with our members - for this part time front desk sales associate position at our new satellite studio in Marco Island!

Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, Pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary flexologist ™ training ensures that their client’s receive a world class stretching session. StretchLab currently has three locations in Southern California with immediate plans for expansion.

POSITION:

The purpose of the Front Desk Sales Associate is to assist the Studio Manager with new membership sales by bringing new members to the studio and booking them into Intro sessions. The Sales Associate also assists with retaining current members . Fitness knowledge or background is preferred but not required.

REQUIREMENTS:

Excellent sales, communication, and customer service skills required

Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail

Ability to learn and use the Club Ready software system

Ability to stand or sit for up to 8 hours throughout the workday

Must have excellent communication skills in person, via phone and email

Must be able to work under pressure and meet tight deadlines

Must have proficient computer skills

Must have weekend availability

Is outgoing!

Loves fitness/wellness

Is detail oriented

Knows the community/area

Want to be the face of the company

Has worked for commission before

RESPONSIBILITIES:

Assist the Management team with the sales process of lead generation, follow up, and close

Book and confirm intro stretches

Manage the front desk to greet and check-in clients and prospects when they enter the studio

Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants

Maintain acceptable level of personal sales production

Emphasize and enforce objectives of the club as a fitness and wellness provider

Present available services to current or prospective members

Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes

Participate in special events (health fairs, grand openings, marathons, and community and hospital events) as needed to promote the club

Ensure studio is clean and tidy

Other duties as assigned

COMPENSATION & PERKS:

Competitive compensation

Free Stretches

Commission paid on sales

Opportunity for growth