Medical Sales Representative

Overview

About The Role

Marketing Responsibilities

• Execute the marketing plans and strategies established by management in coordination with the direct supervisor.
• Introduce new products and support the development and growth of existing product lines.
• Stay informed about industry trends, scientific developments, and market updates through continuous research and professional learning.
• Regularly share relevant clinical studies, articles, and product information with healthcare professionals and customers.
• Conduct product training sessions for physicians, practitioners, nurses, and clinic staff.
• Maintain a professional company image through ethical conduct, superior product knowledge, and effective communication.
• Address customer inquiries professionally and provide accurate product-related information.
• Manage customer complaints in coordination with the Sales Manager and relevant departments.
• Monitor competitor activities, products, pricing strategies, promotional offers, and market positioning.

Sales Responsibilities

• Promote and sell the complete ophthalmology product portfolio according to company standards and sales procedures.
• Achieve and exceed assigned sales targets within the designated territory.
• Conduct a minimum of 15 quality sales calls per day, engaging healthcare professionals through scientific discussions, product updates, and business development activities.
• Manage the full sales cycle, including prospecting, product presentations, quotations, negotiations, order collection, and follow-up.
• Prepare quotations and offers in accordance with company pricing policies.
• Obtain supervisor approval for special pricing requests or discounts.
• Follow up on customer payments professionally and ethically.
• Maintain continuous engagement with existing customers while actively identifying and developing new business opportunities.
• Troubleshoot product-related issues and coordinate with management to ensure appropriate resolution.
• Ensure ongoing follow-up and support for all products sold.

Territory Management & Administration

• Efficiently manage and optimize time, travel, and resources within the assigned territories.
• Maintain accurate customer records, account histories, and documentation.
• Develop and execute monthly territory plans in coordination with the supervisor.
• Submit timely and accurate daily activity and sales reports.
• Continuously map and evaluate the territory to identify growth opportunities and maximize market coverage.

Education

• Bachelor's Degree in Science, Healthcare, or a related field.
• Master's degree is considered an advantage.

Experience

• 1–2 years of sales experience, preferably within the medical device, or healthcare industry.
• Experience in ophthalmology sales is highly desirable.

Technical Knowledge

• Strong knowledge of Microsoft Office applications.
• Proficiency in utilizing digital tools and business hardware.
• Ability to quickly acquire extensive product and industry knowledge.

Skills & Competencies

• Excellent communication and interpersonal skills.
• Strong negotiation and influencing abilities.
• Effective presentation and product demonstration skills.
• Strong time management and organizational capabilities.
• Analytical and research-oriented mindset.
• Customer-focused approach with excellent problem-solving skills.

Personal Attributes

• Strong personality with the ability to manage challenging situations professionally.
• Highly organized and detail-oriented.
• Assertive and confident in customer interactions.
• Capable of performing effectively under pressure.
• Eager to learn and continuously develop professionally.
• Adaptable, proactive, and aware of market dynamics and industry developments.

Additional Requirements

• Valid driving license is mandatory.
• Willingness and ability to travel extensively across Qatar and Oman.
• Ability to remain connected and responsive via email and mobile communication on a daily basis.
• Comfortable working in a field-based environment with frequent customer visits.