Medical Records Processor (Remote)
Role Overview
The Medical Records Processor is responsible for retrieving and processing both paper and electronic medical and billing record requests from medical facilities, physicians, patients, attorneys or other entities and respond to other general release of patient information while maintaining the confidentiality and security of PHI
Full Job Posting
Job Summary
The Medical Records Processor is responsible for retrieving and processing both paper and electronic medical and billing record requests from medical facilities, physicians, patients, attorneys or other entities and respond to other general release of patient information while maintaining the confidentiality and security of PHI
Essential Functions of a Medical Records Specialist
Works closely with administration and staff to support requests from patients and outside entities with obtaining records to support patient care and/or secure payment
Clerical duties, including answering phones, scanning, copying, printing and mail
Investigate and respond timely to inquiries received by email, phone, Teams or other means
Responsible for accurately documenting and actioning accounts
Draft communications to patients, patient representatives, payors, and outside entities as needed
Report on status of patient concerns, trends, missing information to management team
Competencies/Skills
- Outstanding communications and interpersonal abilities
- Knowledge of HIPPA and client confidentiality laws
- Basic understanding of medical terminology and administrative processes
- Strong organizational skills with an ability to effectively manage large amounts of detailed information
- Strong commitment to customer satisfaction and an ability to make quick and accurate decisions
- Ability to work independently with minimal supervision and as a part of a team
- Ability to work at a high-volume level of accuracy
- Proficient use of Microsoft Office applications (Word, Excel, Outlook) and internet resources
- Willingness to learn and take on new challenges, roles and duties as assigned
General Expectations
Behave in a professional manner
Committed to the constant pursuit of excellence and teamwork
Be punctual for scheduled work and use time appropriately
Perform duties in a conscientious and cooperative manner
Maintain confidentiality and protect the Organization by abiding by laws and principles related to confidentiality
Required Education and Experience
HS/Diploma GED equivalent
What We Offer
- Health, Dental, & Vision Insurance
- 401(k)
- Basic Life/AD&D
- Disability Insurance
- Paid Time Off
- Employee Assistance Program
Position Type/Expected Hours of Work
Full time/40 hours
Remote for regions outside of Anaheim, CA
Other Duties
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Requirements
- Outstanding communications and interpersonal abilities
- Knowledge of HIPPA and client confidentiality laws
- Basic understanding of medical terminology and administrative processes
- Strong organizational skills with an ability to effectively manage large amounts of detailed information
- Strong commitment to customer satisfaction and an ability to make quick and accurate decisions
- Ability to work independently with minimal supervision and as a part of a team
- Ability to work at a high-volume level of accuracy
- Proficient use of Microsoft Office applications (Word, Excel, Outlook) and internet resources
- Willingness to learn and take on new challenges, roles and duties as assigned
About Rezolut
Private diagnostic imaging provider operating outpatient centers, mobile women’s imaging, and equipment services for patients and providers.
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