Medical Receptionist- Part Time

Medical Receptionist Kennewick, WA

Medical Receptionists play a vital role in our organization by serving as the frontline connection between our patients and the care they receive. As the first point of contact, you set the tone for a welcoming, respectful, and patient‑centered experience. Your work ensures our clinics run smoothly, coordinating communication, supporting Providers, maintaining accurate information flow, and helping patients navigate appointments, insurance, and access to care. Your attention to detail and commitment to exceptional service directly supports our mission to deliver high‑quality, accessible healthcare to the communities we serve.

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services, including medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

We invite you to explore our short clips, " WE are Yakima - WE are Family" and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families!

$18.45-$22.60/hour DOE

Additional pay for your bilingual skills, paid on hours worked

100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine

Profit sharing & 403(b) retirement plan available

Generous PTO, 8 paid holidays, and much more!

Answers the phone, transfers calls and takes messages as needed for the clinic

Greet patients and maintain patient and visitor logs. Notifies the appropriate person of the patient’s arrival. Provides translation services as needed to patients

Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registering new patients and updating patient data in the computer

Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no-shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments

Verifies patient’s insurance eligibility and obtains and files insurance documentation. Assist patients with questions regarding insurance plans as needed

Reviews and responds to patients’ questions in person, via phone, and patient portal systems

May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments and generating end-of-day reports

Reviews cash box receipts and reconciles the cash box daily

Performs other duties as assigned

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Visit our website at www.yvfwc.com to learn more about our organization!