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Medical Receptionist

UConn Health - Community Network
Middlebury, USA
Full-time
Junior · 1+ years experience
Onsite
Discovered 3 days ago
Communication

Full Job Posting

Qualifications

  • High school diploma or GED required.
  • At least one year of current front office experience, preferably in a medical office setting
  • Strong phone and computer skills with working knowledge of practice based medical office processes and procedures
  • Demonstrated communication skills (written and verbal)
  • Knowledge of insurance guidelines
  • Knowledge of medical information and electronic medical records/systems
  • Ability to communicate effectively with a diverse group of individuals.
  • Ability to organize and prioritize work as required.

Responsibilities

  • Welcomes and greets all patients and visitors in a prompt, courteous and helpful manner in person or over the phone.
  • Upon each patient visit, obtains accurate pertinent patient demographic information and updates in computer system as necessary.
  • Either scans or copies new patients' driver's license/ID card, and front and back of insurance card for scanning into electronic health record.
  • Enters appropriate comments.
  • Sets patient to ""arrive"" in electronic health record.
  • Requests payment at time of service.
  • Prints and provides receipt to patient.
  • Registers payment in computer and reconciles all payments at day's end.
  • Distributes Hardship form to patients; notes such in additional comments.
  • Answers multi-line telephone, schedules appointments, takes messages, and handles referral requests as necessary according to policy.
  • Maintains operations by following and remaining updated and current on the electronic health record and office policies and procedures.
  • Assists with printing and/or copying of medical records and other materials as needed.
  • Documents appropriately.
  • Verifies PCP and insurance eligibility and documents verification number in comments for each visit, when required.

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