Medical Receptionist Float (Central sites)
Role Overview
The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties.
The Medical Receptionist float will primarily report to a 3-4 site region on the east side, and could potentially be outside of that based on staffing needs, schedule is built out 2-3 months in advance.
Full Job Posting
Work Schedule:
- Work hours will vary based on operational needs. Shifts are scheduled between 6:45 a.m. and 8:00 p.m. Monday through Friday, and between 7:30 a.m. and 8:00 p.m. on weekends.
- Required Qualifications:
- Education, Experience or Equivalent Combination:
- 6 months related experience
- Licensure/ Registration/ Certification:
- Knowledge, Skills, and Abilities:
- Accurate computer/keyboarding skills required.
- Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
- Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine.
- Preferred Qualifications:
- Some medical background preferred.
- Strong verbal and written communication skills
- Human relations sensitivity and customer service skills
- Listening and telephone etiquette skills
- Medical terminology knowledge desirable
- Comfort in asking patients for copays and race collection.
- Ability to promote and maintain good patient relations and patient confidentiality.
- Ability to work in a fast-paced and structured environment.
- Ability to sit for long periods of time.
- Ability to key for long periods of time.
Benefits:
- Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
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