Medical Receptionist - Dubai
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About the Role
Eternal Vitality Clinic in Dubai is hiring a Medical Receptionist to manage front-desk operations and support a smooth patient experience. Candidates should have previous experience in a medical facility, proficiency with clinic management software, and strong organizational skills.
Key Skills for This Role
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Company Description
Eternal Vitality Clinic is a functional medicine, gynecology, plastic surgery, vein and aesthetics that clinic combine advanced diagnostics, personalized wellness protocols and aesthetic treatments in the heart of Jumeirah, Dubai.
Role Description
We are hiring a Medical Receptionist to manage front-desk operations and support a smooth, professional patient experience at our clinic.
Requirements
- Previous experience in a medical facility required — clinic experience preferred over hospital (gynecology or aesthetic clinic experience a strong plus)
- Experience handling insurance claims
- Proficient with clinic/patient management software and Microsoft Office (word, powerpoint & excel)
- Strong organizational and multitasking skills
- Professional phone manner and excellent communication skills
- Arabic language speaker - a plus
Qualifications
- Greet patients and manage front-desk operations
- Book, confirm, and manage appointment scheduling
- Answer and direct phone calls and inquiries
- Handle insurance claims, pre-approvals, and coordination with providers
- Collect payments and manage patient billing accounts
- Maintain and update patient records and files
- Notify providers of patient arrivals and manage schedule delays
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- Order and maintain front-office and reception supplies
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