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Medical Phone Operator

Cardiology Associates of Mobile
Mobile, USA
Full-time
Entry
Onsite
Discovered 2 days ago
Communication

Full Job Posting

Responsibilities

  • Answer incoming patient calls promptly and professionally
  • Schedule appointments and assist with patient inquiries
  • Route calls to appropriate departments and clinical staff
  • Provide accurate information regarding appointments, messages, and office procedures
  • Maintain professionalism and excellent customer service at all times
  • Document patient communication accurately
  • Collaborate with team members to improve patient experience and workflow efficiency
  • Assist with general front-office communication tasks as needed

Qualifications

  • Previous customer service or healthcare experience preferred
  • Strong verbal and written communication skills
  • Excellent phone etiquette and interpersonal skills
  • Ability to multitask in a fast-paced medical office environment
  • Basic computer and Microsoft Office skills required
  • Positive attitude and willingness to learn
  • Ability to work effectively in a team setting
  • Work Location
  • Mobile, Alabama – Providence Location

Preferred Qualifications

  • Previous customer service or healthcare experience preferred

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