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Medical Phone Operator
Cardiology Associates of Mobile
Mobile, USA
Full-time
Entry
Onsite
Discovered 2 days ago
Communication
Key Skills for This Role
Communication
Full Job Posting
Responsibilities
- Answer incoming patient calls promptly and professionally
- Schedule appointments and assist with patient inquiries
- Route calls to appropriate departments and clinical staff
- Provide accurate information regarding appointments, messages, and office procedures
- Maintain professionalism and excellent customer service at all times
- Document patient communication accurately
- Collaborate with team members to improve patient experience and workflow efficiency
- Assist with general front-office communication tasks as needed
Qualifications
- Previous customer service or healthcare experience preferred
- Strong verbal and written communication skills
- Excellent phone etiquette and interpersonal skills
- Ability to multitask in a fast-paced medical office environment
- Basic computer and Microsoft Office skills required
- Positive attitude and willingness to learn
- Ability to work effectively in a team setting
- Work Location
- Mobile, Alabama – Providence Location
Preferred Qualifications
- Previous customer service or healthcare experience preferred
About Cardiology Associates of Mobile
Founded 1985
Providing comprehensive cardiovascular and vascular medical services in Alabama.
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