Medical Imaging Secretary

Job Summary

Key Responsibilities

• Schedule and coordinate patient appointments for radiology examinations.
• Register patients and verify demographic, insurance, and referral information.
• Prepare and maintain patient records, reports, and imaging documentation.
• Answer telephone calls, emails, and patient inquiries professionally.
• Coordinate with radiologists, radiographers, and referring physicians regarding appointments and reports.
• Manage Radiology Information System (RIS), PACS, and Electronic Medical Records (EMR) as required.
• Ensure imaging reports are accurately distributed to referring physicians and patients.
• Maintain confidentiality of patient information in accordance with healthcare regulations.
• Assist with billing-related documentation and insurance requirements.
• Track pending reports and follow up on urgent cases when necessary.
• Maintain filing systems and departmental records.
• Support the smooth daily operation of the radiology department.

Requirements

• Diploma or Bachelor's degree in Administration, Healthcare Management, or a related field.
• Previous experience as a medical secretary, receptionist, or healthcare administrator is preferred.
• Knowledge of medical terminology and radiology procedures is an advantage.
• Familiarity with RIS, PACS, and EMR systems is preferred.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office applications and general computer skills.
• Ability to maintain strict confidentiality and professionalism