Medical Assistant Floater

Front Desk Operations

Clinical Duties

• Maintain strict confidentiality in compliance with HIPAA regulations.
• Coordinate with Specialty Techs and Front Desk staff each morning to review the clinic schedule and identify patients requiring labs and urine testing.
• Prepare patient exam rooms by turning on lights and disinfecting surfaces.
• Room patients, obtain and record vital signs.
• Verify patient information and confirm the purpose of the visit.
• Document patient medical histories, treatments, and test results in the EMR.
• Ensure grey boxes are up-to-date with PMP verification, last UDS, and MME scores.
• Assist practitioners with medical procedures, examinations, and patient care needs.
• Educate patients on medication refills and procedure/imaging scheduling.
• Respond to patient messages and return calls promptly.
• Update medication tabs in the EMR and ensure all prescriptions are sent daily.
• Ensure compliance with all healthcare regulations, HIPAA, and OSHA guidelines.

Administrative and Compliance Responsibilities

• Scan and label patient lab reports and other clinical documentation into charts.
• Schedule/reschedule patients based on medication fill dates.
• Send patient recommendations and referrals to appropriate departments daily.
• Communicate scheduling changes to management, nursing supervisors, and other relevant personnel.
• Submit medical record requests, imaging orders, and procedure forms daily.

REQUIREMENTS

• Minimum of 2 years of experience in a medical assistant role.
• 1 year of front desk experience preferred.
• Medical Assistant certification preferred.
• High school diploma or equivalent.
• Basic understanding of patient care, medical terminology, coding procedures, reference tools, and clinical pharmacology within the medical assistant scope of practice.
• Strong interpersonal, organizational, and customer service skills.
• Excellent written and verbal communication skills.
• Familiarity with electronic medical health record (EMR) systems.

PHYSICAL AND MENTAL REQUIREMENTS

• Ability to stand, walk, and move throughout the clinic for extended periods.
• Manual dexterity to handle medical instruments and perform clinical tasks accurately.
• Ability to lift up to 20 pounds when needed.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• Ability to multitask and prioritize tasks effectively.
• We are an Equal Opportunity Employer and committed to providing reasonable accommodations to individuals with disabilities. If you require accommodations during the application or interview process, please contact [email protected].