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Medical Assistant - Float

Direct Orthopedic Care

Frisco, USA

Full-time

Entry

Onsite

Discovered 1 months ago

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Lead Outcomes

I work with a Provider as a clinical team and support them in guest care.

I work with guests to answer questions, provide reassurance and show empathy at all times.

I provide a genuine welcome to our guests as they enter DOC and lead hospitality efforts by maintaining a courteous, attentive and professional manner.

I maintain guest confidentiality and ensure PHI is secure at all times. I obtain a comprehensive knowledge and working understanding of HIPAA regulations and continual compliance.

Core Responsibilities

I am able to apply DME and prepare for in-office procedures.
I prepare guests with all clinical and administrative information needed for surgery as directed by physician when applicable.
I assist with documentation in the medical record.
I complete all chart prep.
I send/receive medical records.
I obtain lab/x-ray reports, hospital notes, referral information.
I am able to check-in guests and collect demographic information, verify insurance coverage and collect copays.
I provide support for front desk duties and all DOC office team members.

I exemplify the following competencies

My leadership is proactive.

My behaviors and standards model DOC’s values and deliver a service experience that is unrivaled.

I use active listening skills.

I maintain composure in stressful situations.

I exhibit cooperation, flexibility and provide assistance with communicating with guest, physicians and team.

I support the team that I work with.

I am flexible and adaptable.

I am able to lift up to 50lbs.

I am proficient in computer skills.

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