Medical Assistant

At our new practice, Cincy Heart, we are seeking a highly motivated Medical Assistant to join our team!

In this role, you will work directly with an interdisciplinary team of healthcare professionals to facilitate outstanding care for our patients.

This position is estimated to start in late January 2027 as the practice will launch in February 2027.

What you’ll do:

Interview patients and document basic medical history

Update and file medical records and insurance reports

Arrange hospital admissions and laboratory services

Check with patients and type up patients' charts

Assist during medical examinations

Produce and distribute correspondence memos, letters, faxes and forms

Handle receivable and payable accounts and keep financial records

Prepare and clean treatment rooms and medical instruments

Provide patient-centric service and care to all patients

Work independently and collaboratively with the Lead Medical Assistant to serve as a seamless link between patients, practice staff, and physicians to ensure optimal experience for all patients and practice providers.

Assist in addressing patient concerns and requests through patient triage, collecting pertinent information to escalate to the provider team as necessary

Prepare charts for Cardiologist - Prepare chart sections in Athena EMR at least 24 hours before the visit with the following; but not limited to: Reason for visit, Patient medication reconciliation, current pharmacy information, lab test results, Imaging testing results.

Any and all other pertinent medical information necessary for the care.

Execute intake checklist [as defined by practice], perform trained documentation workflows in AthenaHealth EMR

Perform and document in-clinic testing and imaging (e.g., EKGs, cardiac monitoring, ABI's)

Manage all aspects of patient prescription needs, including: placing orders, coordinating care with pharmacies, answering patient questions & managing renewal requests

Manage medication refills, prior authorizations, and appeals

Other duties as assigned

What you’ll need:

A minimum of 1-3 years of relevant professional experience in a healthcare office is required.

Certification as a Medical Assistant in good standing required.

EKG competency is preferred.

Strong attention to detail, and the ability to work independently

Excellent communication (verbal and written), clinical and interpersonal skills.

Demonstrates strong work ethic and reliability (i.e. attendance and punctuality)

Ability to create and sustain meaningful patient experiences.

The ability to quickly resolve issues and think outside the box

Knowledge of medical terminology.

Must be able to efficiently communicate with patients and providers using appropriate language.

Proficiency in MS Office and patient management software

EHR experience; athenahealth preferred.