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MedBox Processor I

AmeriPharma
Laguna Hills, USA
Full-time
Mid · 1+ years experience
Onsite
Discovered Today

Full Job Posting

Duties and Responsibilities

  • Enter and update patient and prescription information accurately in the pharmacy's computer system.
  • Process new patient setups, new prescriptions, refills, and order changes accurately and on time.
  • Communicate with patients, caregivers, and facilities by phone, email, and text about their prescriptions, orders, and accounts.
  • Communicate with prescriber offices and other pharmacies to obtain and follow up on new prescription and transfer requests.
  • Verify insurance information and help resolve billing and coverage issues.
  • Answer patient questions and follow up until each one is resolved.
  • Document your work clearly and keep your assigned work current.
  • Work in the area you are assigned to, which may include setting up new patients, handling refills and order changes for current patients, billing and insurance, or answering and following up on patient calls and messages.

Preferred Qualifications

  • Excellent customer service skills
  • Excellent verbal and written communication
  • Strong attention to detail
  • Team player
  • Able to work and thrive in a fast-paced environment
  • Flexible and adaptable to change
  • Ability to type at least 40 WPM
  • Education/Experience Requirements
  • High school diploma or equivalent
  • 6 months to 1+ year of pharmacy experience
  • AmeriPharma’s Mission Statement
  • Our goal is to achieve superior clinical and economic outcomes while maintaining the utmost compassion and care for our patients. It is our joint and individual responsibility daily to demonstrate to outpatients, prescribers, colleagues, and others that We Care!
  • Physical Requirements
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.
  • EEO Statement
  • The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. AmeriPharma values diversity in its workforce and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, age, protected veteran status, or based on disability or any other legally protected class.

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