MEA CCB Services Sales Head

Role overview

Core responsibilities

• Grow Services wins and pipeline across MEA for locally headquartered and subsidiary businesses, and deliver revenue growth.
• Lead, coach, and mentor the team; support talent development and solution-based selling.
• Build expertise in bank Services offerings and the broader market.
• Partner with Trade, Cards, and Issuer/Investor Services sales teams to drive incremental business.
• Plan resourcing and market expansion with management.
• Resolve escalated client issues and coordinate responses.
• Review team performance, address challenges, and maintain regular business reviews with CCB and Services executive leadership.
• Contribute to global CCB-Services strategic initiatives.
• Represent CCB-Services in the market and connect clients, banking, and product partners by sharing client needs and market developments.

Qualifications

• Extensive commercial banking experience and treasury and trade solutions knowledge.
• Proven record initiating, executing, and growing complex client relationships.
• Experience managing people and developing their careers.
• Expert knowledge of MEA cash management and trade solutions and market drivers.
• Bachelor's degree; a Master's degree may also be considered.

Role skills

• Client relationship management, interpersonal communication, collaboration, and stakeholder management across functions and geographies.
• Ability to prioritize conflicting deliverables and influence support for client needs.
• Communication, analytical, and quantitative skills for presentations, pitches, and conversions.
• Knowledge of cash product propositions, policies, customer needs, market trends, regulations, market practices, and bank operations.
• Sound ethical judgment and transparent escalation, management, and reporting of control issues.
• Thought leadership, vision, and execution capability for growth.

Role context