Masar Internship - NCC and Crew scheduling

About This Role

MAIN OBJECTIVE OF ROLE: The Network Control and Dispatch team is responsible for real-time operational control of the airline by managing flight following, operations management and the preparation of operational flight plans in coordination with the Pilot‑in‑Command (PIC), while ensuring schedule integrity, aircraft performance and on-time performance (OTP).Working closely with Crew Planning and Crew Scheduling, the team plans mandatory crew training, assigns flights across crew rosters to support the operating plan, continuously monitors roster legality and coverage and makes operational adjustments to ensure all flights operate with the required number of qualified crew. About The Role

The 8-week rotational internship program is designed to provide a comprehensive awareness of NCC and crew scheduling at flydubai. The intern will gain exposure to the NCC/Crew scheduling teams, key stakeholders, and the responsibilities of each operational area while developing exposure to operational workflows. The program offers hands-on experience across operation functions, guided by experienced professionals.

KEY RESPONSIBILITIES:

• Conduct basic research, data gathering and analysis to support departmental objectives.
• Prepare, update and maintain accurate documentation, reports, presentations and trackers.
• Participate in meetings, training sessions, and briefings, and capture key actions or learnings when required.
• Follow all applicable company policies, procedures, safety standards and compliance requirements.
• Collaborate effectively with team members and cross-functional stakeholders to support smooth workflow.
• Demonstrate professionalism, accountability, time management and a strong willingness to learn.
• Maintain confidentiality and handle company information responsibly at all times.
• Prepare and deliver a presentation at the end of the internship outlining the department overview, key learnings and any new ideas, improvement opportunities or recommendations that could be considered for implementation.

QUALIFICATIONS:

• High school diploma or equivalent a must.
• Fluent in English
• Systems Knowledge in Microsoft Office/365

COMPETENCIES:

• Customer Focus
• Teamwork
• Effective Communication
• Personal Accountability & Commitment to achieve
• Resilience & Flexibility (Can do attitude)

ISR Requirements:

Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day to day business operations