Marketplace Manager
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About the Role
🌟 **We’re Hiring: Marketplace Manager** **📍 Location:** United Arab Emirates (Remote) 🕒 **Employment Type:** Full-Time 💼 **Level:** Mid-Level – Senior Level 📊 About Us We are a growth-driven organization committed to expanding our digital commerce presence across leading online marketplaces while delivering exceptional customer experiences and sustainable business growth. Our teams collaborate across e-commerce, marketing, sales, supply chain, product, customer serv
Key Skills for This Role
Full Job Posting
We’re Hiring: Marketplace Manager
📍 Location:
Mid-Level – Senior Level
📊 About Us
We are a growth-driven organization committed to expanding our digital commerce presence across leading online marketplaces while delivering exceptional customer experiences and sustainable business growth.
Our teams collaborate across e-commerce, marketing, sales, supply chain, product, customer service, and analytics to optimize marketplace performance, increase sales, and strengthen brand visibility.
🎯 The Role
We are seeking an experienced
Marketplace Manager
- to oversee and optimize our marketplace operations across multiple e-commerce platforms.
- The ideal candidate will develop marketplace strategies, manage product listings, optimize sales performance, coordinate promotional campaigns, and leverage analytics to maximize revenue, profitability, and customer satisfaction.
- 🚀 Key Responsibilities
- Develop and execute marketplace strategies aligned with organizational objectives, revenue targets, and e-commerce growth initiatives
- Manage end-to-end marketplace operations including product listings, catalog management, pricing, promotions, inventory coordination, and order performance
- Optimize product content, images, keywords, and marketplace SEO to improve search visibility, conversion rates, and sales performance
- Collaborate with marketing, product, supply chain, logistics, customer service, finance, and analytics teams to ensure seamless marketplace operations
- Manage marketplace advertising campaigns, sponsored product programs, promotional events, and seasonal sales initiatives to maximize return on investment
- Monitor key performance indicators (KPIs) including gross merchandise value (GMV), sales revenue, conversion rate, buy box performance, return on ad spend (ROAS), customer ratings, order defect rate, and inventory turnover
- Analyze marketplace performance, competitor activity, pricing trends, customer behavior, and category insights to identify opportunities for growth and optimization
- Ensure compliance with marketplace policies, seller performance standards, product content guidelines, and service-level agreements (SLAs)
- Manage inventory forecasting, stock availability, replenishment planning, and demand coordination with supply chain and warehouse teams
- Build and maintain strong relationships with marketplace account managers, technology partners, agencies, and external vendors
- Prepare marketplace dashboards, sales reports, forecasts, and strategic recommendations for senior leadership
- Lead continuous improvement initiatives to enhance marketplace performance, operational efficiency, customer satisfaction, and profitability while mentoring marketplace specialists and e-commerce team members
- ✅ Requirements
- Bachelor's degree in Business Administration, Marketing, E-Commerce, Supply Chain Management, Digital Marketing, or a related field preferred
- Professional certifications in E-Commerce, Digital Marketing, Amazon Advertising, Marketplace Management, Google Analytics, or equivalent are advantageous
- 5+ years of experience in marketplace management, e-commerce, digital commerce, online retail, or related roles
- 2+ years of experience managing online marketplace operations, marketplace advertising, or cross-functional e-commerce teams preferred
- Strong understanding of marketplace ecosystems, product catalog management, pricing strategies, inventory management, digital merchandising, marketplace SEO, and online advertising
- Experience with major marketplaces such as Amazon, Noon, Walmart Marketplace, eBay, Shopify Marketplace integrations, or similar platforms
- Experience with ERP systems, CRM platforms, Google Analytics 4 (GA4), Power BI, Tableau, marketplace analytics tools, and Microsoft Office Suite
- Strong analytical, commercial, strategic thinking, project management, and problem-solving skills
- Excellent communication, stakeholder management, negotiation, presentation, and cross-functional collaboration abilities
- Ability to translate marketplace insights into scalable strategies that drive revenue growth, operational excellence, and customer satisfaction
- Ability to work independently in a remote environment
🌟 What We Offer
- Fully remote work opportunity within the United Arab Emirates
- Competitive compensation package
- Professional development and e-commerce leadership growth opportunities
- Exposure to digital commerce innovation, omnichannel retail, marketplace expansion, and advanced analytics initiatives
- Flexible and collaborative work environment
- Supportive culture focused on innovation, customer success, collaboration, and continuous improvement
- Opportunity to lead high-impact marketplace initiatives that drive online sales, brand growth, and business expansion
- Clear career progression within marketplace management, e-commerce leadership, digital commerce strategy, commercial management, and executive management functions
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