Marketplace Execeutive
Skills
About This Role
Marketplace Operations
- Manage day-to-day operations across marketplaces (e.g., Amazon, Noon, Namshi, Trendyol, etc.).
- Ensure accurate product listings including pricing, descriptions, images, attributes, and categorization.
- Coordinate with internal teams to ensure timely product launches and updates on marketplaces.
- Monitor marketplace SLAs, compliance requirements, and seller performance metrics.
Order & Fulfilment Management
- Track daily orders, fulfilment status, cancellations, and returns.
- Coordinate with warehouse, logistics, and store teams to ensure on-time dispatch and delivery.
- Resolve order-related issues, customer complaints, and marketplace escalations.
Sales & Performance Tracking
- Monitor sales performance, conversion rates, stock availability, and returns by marketplace.
- Prepare regular reports on sales, margins, discounts, and operational KPIs.
- Identify underperforming SKUs and recommend corrective actions.
Pricing, Promotions & Campaigns
- Support execution of marketplace promotions, deals, and campaigns in coordination with Buying, Planning, and Marketing teams.
- Ensure correct pricing, discounts, and offers are live as per approved plans.
- Monitor competitor pricing and marketplace trends.
Inventory Coordination
- Work closely with Planning and Supply Chain teams to ensure optimal stock availability.
- Track inventory ageing and slow-moving products on marketplaces.
- Support stock allocation and replenishment decisions for marketplace channels.
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