Marketing Executive – Bankstown
Role Overview
The key purpose of the Marketing Executive is to deliver tactical marketing activity and campaigns that support the centre's marketing objectives and enhance the customer experience across its trade area.
The Marketing Executive plays a vital role in executing localised campaign plans, developing creative briefs, supporting content production, and activating national programs in line with the asset segment strategy and Vision Strategy & Action Plan (VSA).
This role works closely with the Regional Brand and Marketing Manager to ensure effective coordination and alignment of marketing efforts, bringing together centre teams, retail partners, and internal stakeholders.
It requires hands-on involvement across campaign execution, performance tracking, and ongoing improvement to ensure marketing activity is timely, effective, and consistently customer led.
Key Skills for This Role
Full Job Posting
Role Purpose
The key purpose of the Marketing Executive is to deliver tactical marketing activity and campaigns that support the centre's marketing objectives and enhance the customer experience across its trade area.
The Marketing Executive plays a vital role in executing localised campaign plans, developing creative briefs, supporting content production, and activating national programs in line with the asset segment strategy and Vision Strategy & Action Plan (VSA).
This role works closely with the Regional Brand and Marketing Manager to ensure effective coordination and alignment of marketing efforts, bringing together centre teams, retail partners, and internal stakeholders.
It requires hands-on involvement across campaign execution, performance tracking, and ongoing improvement to ensure marketing activity is timely, effective, and consistently customer led.
Key Accountabilities
- Understand the local competitive landscape and customer insights to tailor asset segment programs and centre marketing strategies for stronger consumer engagement and commercial outcomes.
- Implement social and digital activity in partnership with the Regional Digital Marketing Specialist, including monitoring and performance reporting.
- Plan and project manage events, campaigns, and activations, overseeing installation, dismantling, risk assessments, and daily on-ground management.
- Support the national ESG strategy at a local level, managing community relationships, bookings, and associated data reporting.
- Provide financial and budgeting support including processing invoices, raising purchase orders, monthly forecasting, and assisting with annual budget planning.
- Prepare creative briefs and local content aligned to centre marketing objectives and broader program execution.
- Maintain strong understanding of retailer business needs and deliver consistent communication and reporting to support engagement, including new store openings.
- Provide operational support including duty management, centre walks, visual merchandising, hoarding coordination, PA announcements, warden training, and consumer complaint resolution.
- Ensure marketing storeroom organisation and support on-site contractors to enable smooth delivery of campaign activity.
- Support customer experience through proactive service desk assistance and responsive issue management.
- Carry out legal and compliance responsibilities such as briefing terms and conditions and escalating governance requirements where necessary.
- Prepare and present reports for centre, regional, and JV meetings, tracking performance and campaign outcomes.
Experience & Capabilities
- Minimum 5 years' experience in marketing, with a strong focus on modern, results-driven execution.
- Proven capability in delivering marketing events and tactical activity aligned to campaign objectives, target customer segments, and sales categories.
- Experience in retail and/or shopping centre marketing with a demonstrated passion for enhancing the customer experience.
- Event planning, implementation, and on-site management skills across varied campaign types.
- Campaign development including briefing, coordination, and execution across multiple channels.
- Experience producing marketing content, with an understanding of customer engagement touchpoints.
- Ability to collaborate across teams and maintain strategic relationships that support localised delivery.
- Strong organisational, project management, and time management skills in fast-paced environments.
- Relevant tertiary qualification in marketing, communications, or a related discipline (preferred).
- Proficiency in copywriting, proofreading, and editing aligned to brand standards and tone.
- Knowledge of budgeting principles with ability to support financial forecasting and reporting.
- Awareness of marketing-specific legal, risk, and compliance requirements.
Critical Knowledge and Capabilities
- Understanding of local customer insights and competitive landscape to inform tactical decision-making.
- Familiarity with customer service principles to support stakeholder engagement and experience delivery.
- Financial acumen with demonstrated impact on marketing ROI and commercial outcomes.
- Strong interpersonal, verbal, and written communication skills across diverse stakeholder groups.
- Develop Strong Stakeholder Relationships - Identify, nurture, and strengthen diverse stakeholder relationships.
- Strategic Thinking - Apply a proactive, future-oriented process that involves analysing complex situations, anticipating challenges, and developing actionable strategies.
- Consumer-Led - Proactively anticipate emerging consumer behaviours and trends to inform the Brand & Marketing Strategy.
- Customer Focused - Understand various customer stakeholders and always consider their needs when making decisions.
- Data Driven Decision Making - Use data, metrics, and facts to guide decisions.
- Digital Acumen - Understand and effectively use digital technologies and channels to develop strategies driving growth and engagement.
- Demonstrate Financial Acumen - Understand how the business operates, the market dynamics, and what must be done to be successful.
- Problem Solving - Use logic and methods to solve problems with effective solutions.
Why Vicinity?
- Flexible working options.
- Birthday leave & purchased additional leave.
- $1,000 worth of VCX securities rewarded for eligible team members.
- Generous Parental Leave.
About Vicinity
Vicinity Centres owns and manages some of the most recognisable and loved retail destinations across Australia.
Vicinity is evolving its portfolio into destinations that offer a broad selection of retail, residential, and office spaces.
Through its diverse portfolio, data-led decision-making, and nationwide development pipeline, Vicinity does things differently.
Application Notes
- To be eligible to apply for this position, you must have existing, relevant Australian work rights.
- At the later stages of the recruitment process, shortlisted candidates will be required to undergo a Criminal History Background/Police Check as a mandatory part of the process.
- Additional qualification checks may also be required dependant on role and level.
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