indeed
Marketing Coordinator
Cleantek
Tamil Nadu, IND
Full-time
Onsite
₹15,000–₹30,000 per month
Discovered 4 weeks ago
Customer enquiry handlingInbound and outbound callingBusiness email correspondenceCustomer follow-upQuotation preparationCustomer record keeping
Role Overview
The Marketing Coordinator supports the marketing and sales team with customer communication, enquiries, follow-up, and internal coordination.
The work location is in person.
Key Skills for This Role
Customer enquiry handlingInbound and outbound callingBusiness email correspondenceCustomer follow-upQuotation preparationCustomer record keeping
Full Job Posting
Role overview
The Marketing Coordinator supports the marketing and sales team with customer communication, enquiries, follow-up, and internal coordination.
The work location is in person.
Responsibilities
- Handle incoming customer enquiries and calls professionally, and make outbound calls about enquiries, follow-ups, quotations, orders, and other business needs.
- Understand customer requirements, communicate them to relevant departments, and maintain call and follow-up records.
- Manage business emails, respond to customer enquiries, and forward technical or commercial enquiries to the relevant team.
- Prepare and send quotations, company information, product details, and other documents as instructed; maintain email records.
- Record enquiries and coordinate with Sales, Design, Production, and other teams to obtain information.
- Follow up on quotations, orders, delivery status, and pending requirements; maintain an updated enquiry tracker.
- Support sales and marketing activities, lead generation, customer database management, and prospect follow-up.
- Coordinate with Production, Design, Purchase, Stores, Dispatch, and Accounts, and obtain timely internal updates for customers.
- Assist in preparing reports on enquiries, follow-ups, and sales activities.
Requirements
- Good communication skills are requested.
- Basic computer knowledge is requested.
- The candidate should be able to maintain records and follow up with customers.
Compensation
- Pay is ₹15,000–₹30,000 per month.
Workplace
- Work location is in person.
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