Marketing Assistant Trainee (Intern)

Job Description

Key Responsibilities

• Managing marketplace daily operations List new product information on marketplace Make sure marketplace orders are fulfilled on-time, support warehousing on order fulfillment, monitor shipping cost Monitor customer feedback, engage customers with pre and post-sale questions Monitor marketplace promotion activities, work with internal team to prepare holiday sales activities Summarize sales data bi-weekly, and report to the Marketplace Operations manager
• List new product information on marketplace
• Make sure marketplace orders are fulfilled on-time, support warehousing on order fulfillment, monitor shipping cost
• Monitor customer feedback, engage customers with pre and post-sale questions
• Monitor marketplace promotion activities, work with internal team to prepare holiday sales activities
• Summarize sales data bi-weekly, and report to the Marketplace Operations manager
• Account maintenance and multifaceted communication Check marketplace performance notifications on a daily basis Regularly monitor store performance, submit a resolution to the marketplace support team with any issue explored Maintain a healthy and collaborative relationship with multiple external Marketplace Account Managers Work with Marketplace Account Managers with suggested strategies to promote new products
• Check marketplace performance notifications on a daily basis
• Regularly monitor store performance, submit a resolution to the marketplace support team with any issue explored
• Maintain a healthy and collaborative relationship with multiple external Marketplace Account Managers
• Work with Marketplace Account Managers with suggested strategies to promote new products

Basic Qualifications

• Bachelor’s degree is required, and all majors are encouraged to apply.
• Proficiency in English is required. Working knowledge of Mandarin Chinese is preferred.
• Familiarity with Microsoft Office and Google Workplace is required.
• Our ideal candidate has the ability to strive in a fast-paced environment and work on multiple projects at the same time.
• Strong coordination, oral and written communication, problem-solving, resilience, and critical thinking skills are preferred.
• Good habits in issue summarization, file organization, and data archiving are highly preferred.