Market Delivery Inventory Specialist

Key Responsibilities

• Communicate with internal and external customers
• Maintain positive vendor, liquidation, Bulk Distribution Center (BDC) and outlet relationships
• Complete Return to Manufacturer (RTM) program which includes all paperwork, vendor contact, and credit
• Process and disposition damaged, discontinued, defective, special order, cancelled product
• Generate and monitor reports including Return to Manufacturer (RTM) worklist and damaged on hand list
• Maintain continuous dialogue with the third-party logistics partner to address and resolve claims (customer and cargo), updates Lowe's claims portal
• Process vendor credit for items returned by customers as damaged or defective and requests vendor return authorizations
• Perform daily inventory reconciliation with Lowe's and third-party logistics
• Produce Warehouse Management System (WMS) inventory reporting and validation
• Conduct inventory cycle counts, audits, adjustments, and reconciliation
• Perform some physical tasks including handling and transporting merchandise, managing inventory, disposing of waste materials, and operating equipment to move appliances

Minimum Qualifications

• High school diploma or equivalent
• 1 year of directly related experience

Preferred Qualifications

• 1 year of experience with inventory and returns processes
• 6 months of experience communicating with vendors
• Schedule Requirements Various shift options are available Monday-Sunday. Shift times include: 6AM - 3PM, 9AM - 6PM, and 12PM - 9PM. Flexible work availability is required, as a preferred schedule is not guaranteed. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 70 pounds. Team lifts are used minimally starting at 70 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com
• Pay Range: $19.85 - $24.30 per hour
• Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
• Associate Benefits ( https://talent.lowes.com/us/en/joining-our-team )
• Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
• Health, Dental and Vision insurance
• Life and Disability insurance
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
• Flexible spending and health savings accounts
• 401(k) Retirement account with company match
• Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
• Education support programs, including tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and Parental leave
• Adoption assistance
• Lowe's Associate Discount and broad discount platform
• Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
• Schedule Requirements
• Various shift options are available Monday-Sunday.
• Shift times include: 6AM - 3PM, 9AM - 6PM, and 12PM - 9PM.
• Flexible work availability is required, as a preferred schedule is not guaranteed.
• Working Conditions
• Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.
• Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 70 pounds. Team lifts are used minimally starting at 70 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

About Lowe’s