MANGO - Store Manager - Upper Canada Mall

Job Responsibilities

• Lead the store team in consistently delivering an exceptional customer experience
• Drive sales performance and achieve store sales goals and key performance indicators
• Coach, develop, and maximize the performance of all associates
• Set clear expectations and ensure accountability across the store team
• Analyze sales results, identify business opportunities, and create effective action plans
• Build and maintain a strong, collaborative, and high-performing team
• Recruit, hire, onboard, and retain top talent
• Ensure associates receive ongoing training, coaching, and development
• Communicate company goals, priorities, and expectations effectively to the team
• Execute and ensure compliance with company policies and procedures
• Oversee merchandise flow and inventory management
• Ensure visual and merchandising standards are consistently maintained
• Manage controllable expenses and support overall store profitability
• Maintain Mango procedures and operational standards
• Ensure Loss Prevention, health, and safety procedures are followed
• Required Skills/Experience
• Minimum of 3 years of experience in specialty retail, luxury goods, fashion retail, or a comparable retail environment
• Previous Store Manager or retail management experience required
• Proven ability to lead, motivate, and develop a high-performing team
• Demonstrated ability to achieve sales goals and drive store performance
• Ability to analyze sales reports, identify business trends, and respond quickly to the needs of the business
• Strong decision-making, problem-solving, and conflict-resolution skills
• Ability to effectively manage multiple priorities in a fast-paced retail environment
• Exceptional interpersonal, communication, leadership, and customer service skills
• Proven ability to identify, recruit, develop, and retain top talent
• Proficiency in Microsoft Excel, Word, and Outlook
• Pay Range: $25–$30/hour
• This is a vacant position.
• Fox Group is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
• We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted