Managing Director / Operator – Digital Marketing Agency (India BPO Build)

About This Role

We are seeking a highly capable, commercially driven Managing Director / Operator to build and lead a digital marketing agency from the ground up, with a structured offshore delivery model based in India.

This is a full-time role for someone who can take a business from zero setup (no clients, no team, no systems) to a fully operational, revenue-generating agency with a scalable India-based delivery function and UAE-based client-facing presence.

The company is already established in the UAE with trade license, banking, and infrastructure in place. Everything beyond that — strategy, execution, client acquisition, India team build, and operational setup — will be your responsibility.

The Opportunity

This role is suited to someone who wants to build and run a business, not simply manage campaigns.

You will start in a lean, remote setup with a clear mandate to:

• Generate revenue early
• Build a scalable service offering
• Establish a structured offshore delivery team in India
• Set up and operationalise an India-based office (hiring, training, systems)
• Develop processes, reporting, and performance standards
• Grow into a structured agency with UAE client-facing presence

The long-term objective is to build a profitable, scalable agency with India as the delivery hub and UAE as the commercial front-end.

Key Responsibilities

• Develop and execute a go-to-market strategy from scratch
• Generate new business through outbound and inbound channels
• Build and launch the agency’s website, services, and positioning
• Establish and scale an India-based BPO operation (including hiring, onboarding, and training)
• Identify and build a high-performing offshore team (performance marketing, design, development, CRM)
• Set up operational systems, workflows, and reporting structures
• Travel to India as required to support recruitment, setup, and team development
• Deliver and oversee marketing campaigns with a strong performance and ROI focus
• Build and manage a small UAE-based front-end team as the business grows
• Take full ownership of revenue, cost control, and overall business performance

What We Are Looking For

• Proven experience in digital marketing with strong commercial exposure
• Demonstrated ability to generate revenue and grow accounts (not just run campaigns)
• Experience working in or building within an agency or performance marketing environment
• Experience working with or managing offshore / BPO teams (India experience preferred)
• Strong understanding of:
• Paid media (Google, Meta, LinkedIn)
• Lead generation and performance marketing
• Funnel / landing page development
• Outsourcing, team building, and operational scaling
• Ability to operate independently and make decisions without hand-holding
• Willingness and ability to travel to India to set up and scale operations

Ideal Candidate

• Previously a senior operator within an agency (e.g. Head of Performance, Agency Lead, Growth Lead)
• OR currently running a freelance / small agency operation and ready to scale
• Strong commercial mindset with a focus on revenue and profitability
• Experience hiring and managing teams (ideally offshore)
• Highly self-motivated, structured, and execution-focused
• Understands the realities of building from zero without reliance on existing clients

Performance Expectations (Critical)

• Early-stage focus on client acquisition and revenue generation
• Clear activity levels (outreach, meetings, pipeline development)
• Weekly reporting required (daily reporting during initial setup phase)
• Demonstration of traction within the first 60–90 days
• Progress towards building an operational India-based delivery team within initial months

Compensation

• Base salary: AED 18,000 – 25,000 per month
• Performance-based incentives linked directly to revenue and business growth
• Significant upside potential based on performance
• Salary progression aligned with scale and profitability

Working Structure

• Full-time role
• Remote initially
• Hybrid UAE / India involvement required
• India travel required for setup and scaling
• Long-term structure:
• India = Delivery hub
• UAE = Client-facing / commercial hub

Important

This role requires someone who can build, execute, and deliver results from day one.

This opportunity is for someone who is highly driven, commercially focused, and takes full ownership of results — not activity.

In return, you will have the autonomy to build and run a business, with meaningful financial upside linked to performance and the opportunity to establish yourself as a key leader in a growing, scalable operation.

This role is not suitable for candidates looking for:

• A structured corporate environment
• An existing team or client base
• A campaign execution-only role

This is for someone who is hungry, accountable, and motivated to build something from the ground up.

Application Requirements

To be considered, you must submit:

• Your CV
• A short plan (max 2 pages) outlining:
• How you would acquire your first 5–10 clients with zero existing network
• Your approach to building a scalable India-based delivery team
• Examples of where you have directly contributed to revenue growth

Only candidates who demonstrate strong commercial thinking, ownership, and execution capability will be considered.

Job Type: Full-time

Pay: AED18,000.00 - AED25,000.00 per month

Work Location: In person