Manager, Warehouse

Overview

What you'll do

• You will be the leader for the strategic and daily operations of our fulfillment centers.
• Your primary goal is to uphold our promise to customers by establishing the highest standards for safety, quality, and high-speed productivity.
• This involves driving operational excellence through:
• Comprehensive oversight of the facility workflow, from managing inbound receiving processes to coordinating hyper-local outbound dispatch.
• Analyzing real-time performance data to optimize labor deployment and consistently achieve ambitious delivery targets.
• Spearheading large-scale process improvement initiatives to effectively scale operations throughout.
• Leadership and Management:
• You will lead a team of Assistant Managers and warehouse associates, who are collectively responsible for fulfilling B2B orders.
• Your key supervisory duties include:
• Ensuring your team is properly trained and equipped, addressing their needs so they can maintain focus on their core responsibilities.
• Mentoring junior leadership and cultivating a high-performance culture that values speed and precision.
• What you'll need:
• Bachelor's degree or equivalent educational background.
• Proven direct management experience, including responsibility for employee performance.
• Flexibility to regularly work weekends and/or overnight shifts.
• Minimum of 6 years of experience with performance metrics, process improvement methodologies, or Lean techniques (e.g., Six Sigma, Kaizen).
• Experience in a high-volume setting such as retail, e-commerce, or logistics.
• Extensive experience with defining, implementing, and managing performance metrics and process improvement strategies.
• Exceptional ability to inspire, motivate, and lead a large, diverse team in a high-pressure, fast-paced environment.
• Strong analytical capability to interpret complex data and translate it into clear, actionable operational strategies.

Physical Requirements (Additional Job Elements)

• The role involves physical activity within the Fulfillment Center (FC).
• Candidates must be able to:
• Perform regular bending, lifting, stretching, and reaching (both below the waist and above the head).
• Walk frequently within the FC and surrounding areas (facilities can exceed a quarter mile in length).
• Stand and/or walk continuously for the entire duration of the shift.
• Access all areas of the building safely and without limitation (including ascending and descending ladders, stairs, and gangways).
• Who will excel?
• We’re looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.