Manager, TPA

Role overview

Territory operations and partnerships

• Oversee account assignment operations, apply sales strategy and Rules of Engagement, and approve or escalate issues.
• Ensure timely, accurate assignments and improve territory investment, design, alignment, and assignment processes.
• Partner with sales leaders and GSSO teams on territory projects and seller productivity and experience.

Team management and analytics

• Manage and develop associates, document processes, and coordinate cross-training.
• Analyze regional data and metrics for trends and opportunities across regions, industries, and practices.
• Assess how the team's work affects sales productivity and overall experience.

What you will need

• MBA and 6+ years of experience in client management, sales, or service operations.
• Proficiency in Microsoft Office, especially Excel and PowerPoint; Power BI or Macros knowledge is a plus.
• Experience working with large datasets from multiple sources.
• Leadership, problem-solving, initiative-driving, communication, presentation, prioritization, and deadline-management skills.

Benefits and culture

• Benefits include competitive salary, paid time off, charity match, medical insurance, parental leave, and an employee assistance program.
• The company describes a collaborative culture, professional development opportunities, and a hybrid work environment with virtual flexibility and in-person collaboration.

Workplace

• Gartner describes its work environment as hybrid, with flexibility to work virtually and gather with colleagues.