Manager, Total Rewards

Own the strategy, design, competitiveness, and compliance of HSO’s compensation, benefits, payroll, and total rewards programs, ensuring alignment with business goals and organizational growth.

Conduct market benchmarking, internal equity analyses, and compensation modeling to inform pay structures, incentive programs, and benefits offerings that support retention and performance.

Lead annual compensation review cycles and Variable Compensation Plan (VCP) administration while providing compensation insights and recommendations to leadership.

Direct the strategy and administration of HSO’s self-funded health plans, including vendor and carrier relationships, contract negotiations, renewals, and open enrollment planning.

Monitor and interpret evolving regulatory requirements, including pay transparency laws, ERISA, ACA, FMLA, and related employment regulations, translating requirements into effective policies and processes.

Lead pay equity assessments and FLSA classification reviews to support compliance, consistency, and fair employment practices.

Oversee end-to-end payroll operations for a 400+ employee remote workforce, ensuring accuracy, timeliness, and compliance across multiple jurisdictions.

Manage benefits administration activities including enrollments, status changes, terminations, carrier updates, ACA reporting, 401(k) audit documentation, and expense reimbursement reconciliation.

Serve as a trusted resource for employee payroll and benefits inquiries, delivering responsive support and a positive employee experience.

Build and scale HSO’s total rewards function by defining, hiring, and onboarding a Payroll & Benefits Coordinator, then transitioning operational responsibilities while retaining strategic leadership and oversight.

Balancing strategic total rewards leadership with hands-on operational execution.

Designing compensation and benefits programs that support employee engagement, retention, and business performance.

Analyzing compensation data, market trends, and internal equity considerations to make informed recommendations.

Building trusted relationships and partnering effectively with leaders, employees, vendors, and external providers.

Navigating complex compliance requirements and translating regulatory guidance into practical business processes.

Managing multiple priorities while maintaining exceptional accuracy and attention to detail.

Leading through change and building scalable programs, processes, and teams from the ground up.

Communicating complex compensation, payroll, and benefits concepts in a clear and approachable manner.

7–10 years of progressive experience in compensation, benefits, payroll, total rewards, or a related discipline.

Hands-on experience managing payroll operations, including multi-state payroll tax compliance.

Experience leading compensation programs, annual review cycles, benchmarking initiatives, and total rewards strategy development.

Strong knowledge of ERISA, ACA, FMLA, pay transparency requirements, and related employment regulations.

Experience managing benefits administration, carrier relationships, vendor negotiations, and health plan strategies.

Proficiency with payroll systems such as ADP or Paylocity and HRIS platforms.

Experience with BambooHR, strongly preferred.

CPP, CEBS, SHRM-SCP, SPHR, or related professional certification is a plus.

Demonstrated ability to operate effectively in both strategic leadership and hands-on execution roles.