Manager - TM - Data Core Ops

Job Req ID: 50926

Muzaffarpur, Bihar, IN

Function: Technology/ IOT/Cloud

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

TM - Data Core Ops

Manager - TM - Data Core Ops

Technology- Core

Core Head

The purpose of the role is to handle field operations activities related to NLD/ILD. Support all types of regulatory and security audits compliance from BSNL and NLD/ILD point of view

Network uptime of all NLD core equipment’s at circle to be 99.995%

Reduction of P1/P2/P3 outages by 25% (YoY) by driving required stakeholders for necessary optimization

Any outage of NLD to have exact RCA

Extend immediate all filed support for NLD and enterprise nodes

All LD PoI TT to beattended immediately

Identify gaps in LD POI and followup to fix them

. Keep track on NLD / ILD KPI for cirlce and work towards its improvement

CSR - 99.98%, ASR > 40% for NLD, 30% > for ILD.

Improvement in each of NLD KPI / Reduction in failures by 30% Q4 Avg vs Q1 Avg.

Daily tracking of all NLD reports and immediate action for any deviation B5.

Follow up with other operators in circle for any KPI deviation of VI LD connectivity

Good Knowledge of Packet Core & WiFi operations including protocol & call flows.

Good understanding of Hardware management and Networking

Experience on cloud infrastructure and related technologies will be added advantage.

Excellent communication, inter-personal & managerial skills

Strong troubleshooting skills

Risk assessment ability