Manager, Technology Business Management (TBM) & FinOps
Key Skills for This Role
Full Job Posting
Required Qualifications:
- Significant experience in Technology Business Management, IT Finance, FinOps, Technology Planning, Technology Strategy, or a related discipline, typically gained through 7+ years of relevant work.
- Experience implementing, operating, or maturing TBM, technology cost management, or FinOps capabilities in a complex organization.
- Strong understanding of technology cost structures, allocation methodologies, consumption models, and financial management practices.
- Experience working with Apptio or comparable technology cost-management platforms and methodologies.
- Strong analytical skills, with the ability to turn complex financial and operational data into practical business insights.
- Ability to communicate complex technology and financial concepts clearly to senior leaders and cross-functional partners.
- Demonstrated ability to collaborate effectively across Technology, Finance, and business functions.
Preferred Qualifications:
- Hands-on experience with Apptio Cost Transparency, Planning, Cloudability, or related capabilities.
- TBM Council or FinOps Foundation certification, or equivalent practical experience.
- Experience supporting cloud, AI, or enterprise technology cost-management initiatives.
- Familiarity with Power BI, data management, integration, or automation tools.
- Experience developing governance models or cross-functional operating practices.
- Success in this role will be reflected in your ability to:
- Increase transparency into enterprise technology costs and consumption.
- Expand the adoption and value of Apptio capabilities.
- Improve the accuracy and consistency of technology cost allocation and service costing.
- Reduce manual reporting effort through improved automation and data integration.
- Strengthen technology planning, forecasting, and financial decision-making.
- Increase FinOps adoption across engineering and platform teams.
- Build greater leadership confidence in technology cost data, reporting, and insights.
- When you join our team:
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.
- If you are applying to this role in US, please note the salary range is $107,450 to $199,550 USD. Additionally, employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
- The role being advertised is an existing vacancy.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].
Referenced Salary Location
CAN, Ontario, Toronto, 200 Bloor Street East
Working Arrangement
Hybrid
Salary range is expected to be between
$92,900.00 CAD - $142,900.00 CAD
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.
About Manulife
International financial services and insurance provider.
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