Manager, Supply Chain Operations and Analytics

Regular

Full time

At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.

Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.

Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.

The Manager, Supply Chain Operations and Analytics, is responsible for supporting procurement operations through data analysis, reporting, supplier governance, travel and expense program administration, and process improvement initiatives. This role enables effective decision-making by developing dashboards, business intelligence reports, key performance indicators (KPIs), and analytical insights that support strategic sourcing, procurement operations, supplier management, travel and expense programs, and corporate supply chain initiatives. The position serves as a key resource for driving operational excellence, policy compliance, and stakeholder support across the organization.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Business Analysis & Reporting

Develop, maintain, and enhance dashboards, KPI scorecards, and executive reporting tools.

Conduct spend analysis, supplier performance analysis, and operational reporting.

Prepare ad hoc analyses, business cases, financial models, and recommendations to support procurement and operational decision-making.

Identify trends, risks, and opportunities through data analysis and reporting.

Procurement Operations

Support sourcing initiatives, competitive bid processes, supplier evaluations, and contract management activities.

Monitor procurement metrics, supplier compliance, and operational performance indicators.

Assist in the development and maintenance of procurement governance processes and controls.

Support category managers in tracking sourcing opportunities, savings initiatives, and supplier performance outcomes.

Coordinate procurement operational activities, including meeting cadence, reporting, and project support.

Responsible for administering efficient flow of incoming and outgoing documents (requisitions, purchase orders etc.) ensuring compliance and execution of procurement policies and procedures.

Manage Open Purchase Order reports to ensure system accuracy

Travel & Expense Program Management

Administer and support the organization's travel and expense management platform (e.g., Concur).

Serve as the primary point of contact for corporate card, purchasing card, and expense-related inquiries.

Monitor policy compliance, delinquency reporting, approval workflows, and card program performance.

Develop communications, training materials, and user guidance related to travel and expense programs.

Coordinate with external card providers and travel partners to resolve employee and business issues.

Stakeholder Support & Continuous Improvement

Provide analytical and operational support to internal stakeholders across business units.

Act as a subject matter resource for procurement systems, reporting, travel and expense processes, and purchasing controls.

Identify and implement process improvements that increase efficiency, data quality, and user experience.

Procuring goods and services for various products and services

Support consistency and efficiency initiatives under the procure to pay organizational framework implemented

Support special projects, system implementations, and process standardization initiatives.

Build strong working relationships with business leaders, suppliers, and external service providers.

Compliance & Risk Management

Ensure adherence to procurement, travel, expense, purchasing card, and supplier governance policies.

Maintain confidentiality of sensitive financial, employee, and supplier information.

Support audit requests, policy reviews, and compliance reporting activities.

Ad hoc and periodic reporting from various systems (SAP, Concur etc.)

Promote responsible procurement and operational risk management practices.

Other tasks as assigned