Manager, Store II

Lead daily store operations to deliver exceptional customer experiences and alignment with company strategy, goals, and values

Coach and mentor team members to enhance their skills, performance, and knowledge

Collaborate with Regional Manager to strengthen leadership capabilities and achieve store objectives

Build and inspire motivated, high-performing teams aligned with organizational goals

Foster a positive, collaborative work environment by providing clear direction and cultivating a shared vision

Motivate and influence team members by empowering them, creating enthusiasm, and gaining support to achieve store objectives

Foster open communication through active listening and promoting a transparent, trust-based culture

Drive store development by improving procedures, implementing initiatives and optimize customer care and store performance

Champion company initiatives, evaluate their effectiveness, and implement best practices to strengthen and enhance the brand

Deliver exceptional customer service, ensuring a positive customer experience and creating value for every custome

Support store operations by performing additional duties as required

Availability to work evenings and weekends

College degree or equivalent experience

2-4 years of management or supervisory experience

Previous experience in customer service and retail preferred

Understanding of operations, processes, and business performance

Proficiency with technology and computers, including MS Office Suite

Proven ability to inspire, coach, and mentor a team while driving organizational goals and delivering exceptional customer experiences

A collaborative, adaptable, and proactive team player with a growth mindset, able to manage changing priorities effectively

Excellent organizational, time management and multitasking skills

Outstanding oral and written communication skills

Ability to multi-task and thrive in a fast-paced environment

Knowledge of optical theory and eyewear merchandise is considered an asset

At BonLook, a division of FYihealth group, we believe that eyewear should keep up with you and elevate your look. Be bold, be fierce; be you. Exclusive fashion-forward eyewear at accessible price points, wrapped in a modern experience in-store and online. BonLook defines itself as the ultimate destination for trendy frames imagined and designed in Montreal. At BonLook you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used to ensure an accessible candidate experience and team member experience.

FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected starting compensation for this position is between $63,900 to $79,900 annually, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedications to our team's overall well-being and growth.

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