Manager, Solution Configuration (India)

Define, document, and improve the configuration process, including intake, prioritization, peer review, validation, and handoff

Confirm the team follows the documented process, and identify where process needs to be improved

Standardize repeatable work using templates, checklists, and automation to reduce errors and manual effort

Facilitate retrospectives, and turn the findings into documented process changes

Build reports that are clear, accurate, and easy for leadership to read and act on

Build trust with stakeholders across Implementations, Engineering, and Product by giving accurate status and completing what you commit to

Act as the expert user of Jira and Confluence for the configuration team. This includes workflows, custom fields, automation rules, JQL, filters, and dashboards

Define and enforce Jira ticketing standards so every configuration request can be tracked from intake through validation

Build and maintain Confluence as the team's single source of truth, including process guides, configuration runbooks, standards, decision logs, and onboarding material

Experience with Online Banking platforms, Loan Origination Systems, or consumer lending and deposit products

Experience working with credit unions, banks, or fintech partners on implementation or onboarding

Equity Compensation Package

Flexible Time Off (FTO) - take time off as needed to rest and recharge.

Medical, Dental, Vision – 100% premium paid for employee

Disability/Life Insurance

Opportunity for learning and career growth with a top Bay Area technology company

Reimbursement for remote work setup

Monthly stipend for phone and internet

Team building events, culture activities, all hands events

Paid time off to volunteer and serve the community

Half day Fridays

401k matching contribution

Beautiful California East Bay offices in Dublin, CA

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