Manager Software Development

Role purpose

Key responsibilities

• Lead development, maintenance, and support of enterprise-scale applications, integration services, and business-critical systems.
• Manage the design, enhancement, and delivery of solutions using Java, CoolGen, and related technologies.
• Oversee software releases, enhancements, defect resolution, and reporting capabilities while maintaining quality, security, performance, and reliability.
• Translate business requirements into technical solutions with cross-functional stakeholders.
• Investigate complex technical issues, determine root causes, and implement lasting corrective actions.
• Manage the full software lifecycle, from planning and resource allocation through testing, deployment, and post-production support.
• Promote development standards and process improvements; collaborate with architecture, infrastructure, operations, and project teams on technology transformation.

Experience and qualifications

• At least 5 years of experience in a software engineering environment.
• Strong enterprise-scale, mission-critical software development and maintenance experience, with proven Java application development and support expertise.
• CoolGen development and maintenance experience is highly desirable.
• Understanding of systems integration, APIs, web services, distributed architectures, SDLC, Agile, change management, and quality assurance.
• Proficiency in SQL and database technologies, including data analysis and reporting solutions.
• Bachelor’s or master’s degree in Computer Sciences or Engineering.
• Fluent written and spoken English and Arabic.

Knowledge and competencies

• Planning, prioritization, and resource management across multiple initiatives and operational demands.
• Stakeholder management, communication, and collaboration across technical and business teams.
• Analytical problem-solving focused on reliable, scalable, and maintainable solutions.
• Professional competencies include requirements analysis, application design, release and change management, incident resolution, configuration management, performance and reliability, risk management, documentation, compliance, and continuous improvement.
• Core competencies include communication, customer focus, innovation, developing talent, execution, performance management, results orientation, and teamwork.

Work arrangement

• The description says employees work from the office and can work from home; it indicates a hybrid arrangement.

Benefits and development

• Employee assistance and personalized wellbeing support are offered.
• Learning opportunities include LinkedIn Learning, Microsoft’s Enterprise Skills Initiative, Airport Council International, Pluralsight, Harvard Business Publishing, and Stanford programs.
• Competitive benefits are described as aligned with local market and employment status.

About SITA