Manager, Software Development & Engineering

Schwab Description

At Charles Schwab, our purpose is simple: we champion client’s goals with passion and integrity. Guided by honesty, mutual respect and commitment to doing what’s right, we bring innovation, education, and service together to help shape financial futures. Our people are the foundation of our success – they approach their work with curiosity and collaboration, coming together to create solutions that make a meaningful impact for clients and communities. As we expand into India, we are bringing this same culture of inclusion, learning, and opportunity to new talent. Joining us means becoming part of a global team where your work matters and your future can take shape.

Schwab India Description

Our Hyderabad location is central to Schwab’s growth, bringing together talented people and technology to drive innovation, scale and efficiency. Here, you will work alongside teams who create solutions that support millions of clients every day. The work you do is more than daily operations – it’s a chance to experiment, learn, and build within a values-driven, supportive environment. This is a unique opportunity to be part of our early growth phase and shape something new, backed by the stability and strength of a Fortune 500 company. Your impact begins on day one, and your contributions will help define our future in the region.

Key Responsibilities

Production Reliability & Operational Ownership
Own end‐to‐end production readiness and ongoing operational health for 300+ critical banking applications across production and non‐production environments.
Lead incident response, root cause analysis, and recovery efforts, ensuring low MTTR, SLA adherence, and minimal client impact.

Site Reliability Engineering (SRE) Leadership
Drive adoption and maturity of SRE best practices, including post‐incident reviews, SLO definition and tracking, alert tuning, noise reduction, and operational metrics.
Establish consistent operational standards and improve resiliency, observability, and sustainability across platforms.
Infrastructure & Risk Management
Coordinate and oversee critical infrastructure activities such as server upgrades, certificate and password rotations, vulnerability remediation, and disaster recovery readiness.
Ensure compliance with regulatory, audit, security, PCI, and data protection requirements.
Technical Leadership & Subject Matter Expertise
Serve as a senior subject matter expert for Bank Tech platforms, guiding complex initiatives, platform migrations, and high‐risk changes.
Provide hands‐on technical guidance and decision‐making support for complex, cross‐platform issues.
Cross‐Functional Leadership & Communication
Act as a primary technical interface with business partners, application teams, infrastructure, security, and vendor organizations.
Communicate risks, trade‐offs, and recommendations clearly and effectively to technical and non‐technical stakeholders.
Team Enablement & Continuous Improvement
Mentor and develop engineers, raise documentation and operational standards, and promote a culture of accountability and continuous improvement.
Drive automation initiatives to reduce manual toil, improve compliance, and increase operational efficiency.

Required Qualification

10+ years of enterprise-level administration and support experience.
• 10+ years of experience in automation scripting, dashboard creation for proactive monitoring, and alert setup.
• 10+ years practicing SDLC (Software Development Lifecycle) and process improvements.
• Hands-on experience with enterprise systems administration, monitoring, and deployment.
• Experience with Windows 2019/2022 and Linux (VM-hosted).
• Cloud application configuration, deployment, support, and migration (GCP/PCF is a plus).
• Knowledge of IP networking (DNS, DHCP, firewalls, IP routing).
• Familiarity with large-scale distributed systems and high-availability architecture.
• Linux and Windows system administration, troubleshooting, and tuning.
• Development experience in .Net, PowerShell, Java, Python, or Bash.
• Knowledge of SQL, Oracle, or MongoDB databases.
• Working knowledge of Actimize.
• Experience with message brokers (Solace, RabbitMQ, IBM MQ, Kafka).
• Experience with Splunk, AppDynamics, or similar tools.
• Bachelor’s degree in computer science or related discipline