Manager, Sales Operations

Serve as the central program manager for the initiative, ensuring that the project is being driven forward at the desired pace (e.g., build/manage project plans, track milestones). Partner with all involved functions (Sales, Solutions, FP&A, etc.)

Align executives and other leaders across Evergreen and broader Insight Global to drive the effort forward

Develop and refine work output critically to program success (e.g., an organization-wide process to ensure operational risks are being addressed during pricing processes)

Respond to ad-hoc requests for analytical and conceptual problem-solving support required to move the effort forward

Help define strategic direction of pricing at Evergreen and the broader Insight Global ecosystem (e.g., what is the 3–5-year plan for pricing, how can lessons be socialized and applied to broader Insight Global)

Own and operate the end-to-end forecasting process, ensuring alignment across all commercial functions.

Own the process of tracking impact from the effort - partner with IT to ensure dashboards are accurate/, intuitive/aligned with business needs, ensure accuracy of impact numbers, etc.

Monitor and report on key performance indicators such as pipeline coverage, conversion rates, and forecast accuracy.

Ensure that pricing artifacts (e.g., list prices, role taxonomy data) are kept live and up to date with industry’s best practices (e.g. conduct market research on competitor pricing and strategies, ensure that pricing approaches are data-driven, and review them at specified intervals.

Identify and analyze trends in the pipeline — what’s accelerating, what’s stalled, and why.

Proactively flag risks and opportunities to executive leadership.

Conduct deep dives into anomalies (e.g., missed forecasts, slow-moving deals) to uncover root causes.

Translate complex data into actionable insights that support strategic decision-making.

Develop initial perspective on collateral and analyses for projects required to move effort forward (e.g., what should deal approval framework look like) – iterate on proposed solution with executives to achieve final alignment on way forward

Execute initiatives based on solutions defined with leadership (e.g., implement deal approval framework and define governance structure to ensure it’s successful)

Clear & Direct Communicator: Able to distill complex analytics into simple, actionable messages.

Insightful & Curious: Naturally inquisitive, with a knack for spotting patterns and asking the right questions.

Calm & Confident Under Pressure: Brings steady energy to high-stakes conversations and decision-making.

Trusted Partner: Balances support with accountability, earning credibility across teams.

Based out of Atlanta, GA at Insight Global headquarters

Monday – Thursday in the office and Fridays remote optional