Manager, Quality Engineering

Members Achieve More isn't just a tagline for us, it's part of everything we do!

We're looking for passionate individuals to join our team to help us maintain that focus every day.

Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams?

If yes, then read on...

In this position, you will

Lead and develop the Quality Assurance function, including team leadership, performance management, workforce planning, coaching, and professional development.

Develop, maintain, and execute the Quality Assurance strategy and roadmap, establishing standards, governance, processes, and continuous improvement initiatives that align with organizational goals.

Oversee testing and quality activities for internally developed applications, digital platforms, APIs, and enterprise systems, including test planning, execution, defect management, quality risk mitigation, and release readiness.

When business priorities, staffing levels, or critical initiatives require, actively participate in testing activities to support successful delivery outcomes

Partner with business units and third-party vendors to coordinate and support testing efforts for software implementations, upgrades, maintenance releases, and other technology changes to ensure business requirements and quality expectations are met.

Define, implement, and manage quality metrics, dashboards, and reporting, using data-driven insights to measure testing effectiveness, product quality, automation maturity, defect trends, release readiness, and continuous improvement opportunities.

Drive quality engineering and test automation initiatives while collaborating with Product, Development, Architecture, Security, and business stakeholders to improve delivery outcomes and ensure solutions meet business, technical, regulatory, accessibility, and member experience requirements.

Other duties as assigned.