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Manager, Quality Assurance

Alconجدة, KSA1 months agoMid-Senior
Mid-Seniorfulltime

Skills

Quality ControlQuality Assurance TestingTest Strategy

About This Role

Overview

  • Manager, Quality Assurance – Medical Devices & Pharmaceuticals (Saudi Arabia)
  • At Alcon, we are driven by the meaningful work we do to help people see brilliantly.
  • We innovate boldly, champion progress, and act with speed as the global leader in eye care.
  • Here, you’ll be recognized for your commitment and contributions and see your career like never before.
  • Together, we go above and beyond to make an impact in the lives of our patients and customers.
  • We foster an inclusive culture and are looking for diverse, talented people to join Alcon.
  • As a Manager, Quality Assurance supporting Saudi Arabia, you will be trusted to build and lead the Quality function from the ground up, ensuring full compliance with global and local regulatory requirements while supporting one of the fastest‑growing markets in the Middle East.
  • You will play a pivotal role in establishing the Quality System, shaping the local team, and partnering closely with leadership to ensure operational excellence.
  • A typical day in this role will include:
  • Collaborating with cross‑functional teams and leadership to embed a strong Quality Culture and ensure compliance with ISO 13485, GDP, EU‑MDR (where applicable), and Saudi regulatory requirements.
  • Acting as the Quality Management Representative and, where required, the Responsible Person for wholesale distribution, ensuring adherence to local and international standards.
  • Leading quality operations including batch documentation review, product release, storage and distribution oversight, supplier qualification, and management of non‑conformances and CAPAs.
  • Preparing for and managing external inspections by Health Authorities and Notified Bodies, ensuring timely closure of audit findings and robust CAPA implementation.
  • Driving vigilance and technovigilance activities, ensuring accurate and timely reporting to local authorities and acting as the affiliate representative when required.

What You’Ll Bring To Alcon

  • Bachelor’s degree in a Scientific or Engineering discipline.
  • At least 5 years of Quality experience in the medical device or pharmaceutical industry, with strong knowledge of ISO 13485 and 21 CFR Part 820.
  • Experience with vigilance/technovigilance processes and strict reporting requirements.
  • Strong capability working with digital systems; SAP experience is an advantage.
  • Fluency in English and strong communication skills to operate in an international environment.
  • Flexibility, adaptability, precision, and the ability to work autonomously in a fast‑paced, evolving environment.
  • People management experience is an advantage.
  • Familiarity with Saudi regulatory requirements is highly preferred.

How You Can Thrive At Alcon

  • Opportunity to build an affiliate and Quality function from scratch, shaping processes, systems, and team structure.
  • A dynamic, expanding market with significant career growth potential and exposure to regional leadership.
  • A collaborative, international environment where you are empowered to take ownership and drive meaningful impact.
  • Relocation support may be available for qualified candidates.

Alcon Careers

See your impact at alcon.com/careers

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

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